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What is it about?

The book presents a breakthrough theory and practice about management control in hospitals and management in general. It is the result of many years of research in Polish, British, Irish, and Lithuanian hospitals and outlines the concept of control and practical solutions, which are discussed in detail, taking into account the unique characteristics of medical services and the healthcare market.

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Why is it important?

The research shows that the main elements of management control in a hospital are: information system, diagnostic control, interactive control, innovativeness, manager's trust in physicians, and perceived uncertainty. And that proper relationships between these elements positively influence the hospital's performance.

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The book describes how the success of the entire control and management process is based on the hospital's top management and its interaction with clinical managers, i.e. heads of the wards, heads of other medical departments as well as clinicians. The implementation of the solutions suggested in the book will help hospitals improve their performance, including the quality and effectiveness of the provided medical services.

Associate Professor (Dr hab.) Roman Andrzej Lewandowski

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This page is a summary of: Management Control in Hospitals, July 2023, Taylor & Francis,
DOI: 10.4324/9781003366553.
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