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What is it about?

Lack of support for communication can also negatively affect Adults with Hearing Loss clinical outcomes and social interactions. Based on the current literature, the review was guided by the research question, “What communication supports can be used by HCPs to facilitate interaction with AwHL?”.

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Why is it important?

To prevent communication breakdown and sustain effective interactions, healthcare providers (HCPs) are advised to use supportive seven communication strategies for patients with hearing problems such as: supportive nonverbal strategies, supportive verbal strategies, human support, environmental and physical adaptations, technological support, education and training, and psychological support and counseling.Using this study’s results, we developed an evidence-based brochure by gathering information from current research, which can be shared with healthcare providers in hospitals,rehabilitation centers, clinics, pharmacies, and other relevant institutions associated with the Institut Universitaire de Gériatrie de Montréal (IUGM).

Perspectives

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This scoping review contributes to an understanding of supportive communication strategies for healthcare providers in hearing healthcare and makes recommendations for optimizing communication in specific care situations. Any profession can use communication support, but its use will depend on the context of each professional. Future research could investigate the broader impact of combining verbal and nonverbal communication strategies.It could also examine whether using multiple supportive communication strategies simultaneously yields better outcomes in long-term care facilities and hospitals than using single strategies.

Dr Ana Carla Garcia
Universite de Montreal

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This page is a summary of: Enhancing communication in healthcare: Supports for interactions between adults with hearing loss and healthcare providers, PLOS One, February 2025, PLOS,
DOI: 10.1371/journal.pone.0308592.
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