What is it about?
In the face of the unprecedented COVID-19 pandemic, various government-led initiatives and individual actions (e.g., lockdowns, social distancing, and masking) have resulted in diverse pandemic experiences. This study aims to explore these varied experiences to inform more proactive responses for future public health crises. Employing a novel “big-thick” data approach, we analyze and compare key pandemic-related topics that have been disseminated to the public through newspapers with those collected from the public via interviews. Specifically, we utilized 82,533 U.S. newspaper articles from January 2020 to December 2021 and supplemented this “big” dataset with “thick” data from interviews and focus groups for topic modeling. Identified key topics were contextualized, compared and visualized at different scales to reveal areas of convergence and divergence. We found seven key topics from the “big” newspaper dataset, providing a macro-level view that covers public health, policies and economics. Conversely, three divergent topics were derived from the “thick” interview data, offering a micro-level view that focuses more on individuals’ experiences, emotions and concerns. A notable finding is the public’s concern about the reliability of news information, suggesting the need for further investigation on the impacts of mass media in shaping the public’s perception and behavior. Overall, by exploring the convergence and divergence in identified topics, our study offers new insights into the complex impacts of the pandemic and enhances our understanding of key issues both disseminated to and resonating with the public, paving the way for further health communication and policy-making.
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Why is it important?
The COVID-19 pandemic was the first of its kind, in the sense that all people around the world have experienced its impacts. This has resulted in the perennial discussion around physical and mental health problems, social connection disruption, economic loss and increased inequalities which are clear examples of the unprecedented consequences of the pandemic. To prevent the spread of COVID-19 in society, governments globally have implemented a range of top-down measures, including border closures, lockdowns, mandates for wearing masks and social distancing. At the same time, from an individual level different bottom-up approaches have also been applied and adopted, such as vaccine uptake, the adoption of top-down measures (e.g., masking) and community engagement to support local actions. These approaches have resulted in a diverse array of community experiences, influenced by individuals’ life situations, places where they were, and the ways in which information was disseminated or communicated by public health officials. This raises the question on how can we learn from those different experiences? Understanding this is crucial for us to move forward and be relatively more proactive in our response to new emerging public health crises as opposed to being reactive. To this end, this paper aims to uncover the key topics surrounding the pandemic that have been disseminated to the public and delves into major discussions about the pandemic experiences from the public, as well as investigating the potential connections between these two aspects.
Perspectives

This study represents a novel effort in employing a “big-thick” data approach within the context of the COVID-19 pandemic. This novel methodological synergy has proven its power in uncovering insights into the complex and multifaceted nature of the pandemic’s impacts. Through the analysis of newspapers, we gained direct access to the practical issues and broad topics prevalent during the pandemic. In contrast, the analysis of interviews offered a contextual depth from the human-centric perspective, revealing the nuanced experiences and perceptions of individuals. By exploring both the areas of convergence and divergence in these topics, our study enhances the understanding of key issues that both disseminated to and resonate with the public. Overall, this study not only contributes valuable insights to the study of public health during the pandemic but also extends its implication to public health research at large, paving the way for future health communication and policy-making.
Qingqing Chen
University at Buffalo - The State University of New York
Read the Original
This page is a summary of: From print to perspective: A mixed-method analysis of the convergence and divergence of COVID-19 topics in newspapers and interviews, PLOS Digital Health, February 2025, PLOS,
DOI: 10.1371/journal.pdig.0000736.
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