What is it about?
The current research is survey-based; that investigates citizens' intentions towards the use of e-government services and infers the reasons of using or not using such applications and e-services. 631 questionnaires were analyzed and findings showed significant and positive relationships between attitude, satisfaction, functionality, ease of use and intention to use e-government services in the Kingdom of Bahrain. Also, the research revealed that satisfaction and attitude towards government services are essential antecedent of behavioural intention of Bahraini towards e-government. Because the previous studies on e-government services adoption did not give much concern to the main factors that affect citizens' decision to use e-government services.
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Why is it important?
the results of the current research showed the factors that influence individuals to use or withhold from using e-government services. Therefore, the findings will be beneficial to Bahrain e-government stakeholders in their efforts to improve the e-government services.
Perspectives
E-government in Bahrain has shown great potential in terms of e-government development index advancing to 13th place on Asia in 2010 from the 42nd place on Asia in 2008. However, the United Nation report for 2012 shows a significant drawback in Bahrain e-government development, dropping to the 36th place on Asia.
Associate Professor Dr. Ali Hussein Zolait
University of Bahrain
Read the Original
This page is a summary of: Determinants of Behavioral Intentions towards Using E-Government Services in the Kingdom of Bahrain, International Journal of Computing and Digital Systems, July 2016, Scientific Publishing Center,
DOI: 10.12785/ijcds/050406.
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