Islamic medical tourism providers in Malaysia

What is it about?

This study explores the challenges and opportunities that Islamic medical service providers faced in Malaysia. We conducted a total of ten in-depth interviews and analyzed the data using N-Vivo qualitative software. The findings suggested that despite many efforts from Ministry of Health to encourage the hospital to provide Islamic medical practices, only 9 (26.73%) hospitals out of 35 main private medical tourism providers employed the Islamic practices in the hospital. They provide a variety of Islamic service for hospital staffs and Islamic medical tourists. However, they face some challenges, which make it difficult to employ 100% Islamic values for patients. Understanding the challenges and opportunities in Islamic medical tourism industry can assist the policy maker in Malaysia to better meet the needs of industry players, improve their condition and increase the potential for attracting Muslim medical tourists.

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Why is it important?

This paper investigated the Islamic medical tourism in Malaysia.