What is it about?
Personal experience and learning gained from bringing an entire library service back in-house, from regaining control of the stock and associated records, to hiring new staff and refurbishing the library space.
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Why is it important?
This is real-world learning, an example that really happened written in first-person. The lessons learnt can be applied to different situations.
Perspectives
Read the Original
This page is a summary of: Real-world experience: Lessons learnt from my experience of bringing a fully outsourced library service back in-house, Business Information Review, May 2019, SAGE Publications,
DOI: 10.1177/0266382119849748.
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