What is it about?

The highlights of this paper are: It is important for companies to identify their key supplier relationships. Companies need to be able to differentiate between their internal and external SCM resources. Internal SCM resources affect the performance of external SCM resources. External SCM resources affect the company’s ability to manage their key supplier relationships. Effective key supplier relationship management improves overall SCM execution.

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Why is it important?

In terms of practical implications companies should focus on the performance of their external SCM resources to successfully manage their key supplier relationships. Because internal resources influence external resources, organizations should be prepared internally for supply chain partnering. Retail and manufacturing companies benefit from collaborative relationships with their suppliers.

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This page is a summary of: The importance of key supplier relationship management in supply chains, Retail and Distribution Management, February 2016, Emerald,
DOI: 10.1108/ijrdm-05-2015-0072.
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