All Stories

  1. More than meets the eye: hidden messages in the attribution of human-like values to product categories

    Article • European Journal of Marketing, June 2024, Emerald

    Emeritus Professor Geoffrey N. Soutar

  2. Values congruence and SMEs’ active membership in business co-operatives

    Article • Journal of Co-operative Organization and Management, June 2024, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  3. Networking benefits for SME members of co-operatives

    Article • Journal of Co-operative Organization and Management, December 2023, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  4. An application of the new visitation paradigm to ecotourism in China

    Article • Journal of Ecotourism, September 2023, Taylor & Francis

    Emeritus Professor Geoffrey N. Soutar

  5. What roles do SME members have in cooperatives?

    Article • Journal of Co-operative Organization and Management, December 2022, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  6. A cogwheel model of dynamic capabilities: Evidence from an Australian university

    Article • Australian Journal of Public Administration, July 2022, Wiley

    Emeritus Professor Geoffrey N. Soutar

  7. Customer versus member engagement: Does mutuality matter?

    Article • Journal of Co-operative Organization and Management, June 2022, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  8. Research performance of Australian and New Zealand marketing academics: Achieving rigor and relevance

    Article • Australasian Marketing Journal, April 2022, SAGE Publications

    Emeritus Professor Geoffrey N. Soutar

  9. A Rasch analysis of service performance in a tourism context

    Article • Journal of Business Research, February 2022, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  10. COVID-19’s impact on the perceived risk of ocean cruising: A best-worst scaling study of Australian consumers

    Article • Tourism Economics, January 2022, SAGE Publications

    Emeritus Professor Geoffrey N. Soutar

  11. Commercialisation and Innovation Strategy in Small Firms

    Article • January 2022, Springer Science + Business Media

    Emeritus Professor Geoffrey N. Soutar

  12. Exploring online destination brand advocacy

    Article • Tourism Recreation Research, November 2021, Taylor & Francis

    Emeritus Professor Geoffrey N. Soutar

  13. Cruise passengers’ risk reduction strategies in the wake of COVID-19

    Article • Asia Pacific Journal of Tourism Research, November 2021, Taylor & Francis

    Emeritus Professor Geoffrey N. Soutar

  14. Influence of work design and work status on part-time employees' inclusion and work engagement: some Australian evidence

    Article • Journal of Management & Organization, October 2021, Cambridge University Press

    Emeritus Professor Geoffrey N. Soutar

  15. Employer and employee perspectives of HRM practices within SMEs

    Article • Small Enterprise Research, September 2021, Taylor & Francis

    Dr Tui Mckeown, Emeritus Professor Geoffrey N. Soutar

  16. Specificity of CSR Ties That (Un)Bind Brand Attachment

    Article • Australasian Marketing Journal, August 2021, SAGE Publications

    Emeritus Professor Geoffrey N. Soutar

  17. The effects of anthropomorphism presence and the marketing mix have on retail app continuance use intention

    Article • Technological Forecasting and Social Change, July 2021, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  18. Saving energy at home: Exploring the role of behavior regulation and habit

    Article • International Journal of Consumer Studies, June 2021, Wiley

    Emeritus Professor Geoffrey N. Soutar

  19. Why do SMEs join Co-operatives? A comparison of SME owner-managers and Co-operative executives views

    Article • Journal of Co-operative Organization and Management, June 2021, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  20. Does well-being differ across customer value cocreation practice styles? An empirical study in a chronic health context

    Article • European Journal of Marketing, March 2021, Emerald

    Emeritus Professor Geoffrey N. Soutar

  21. Guest Editorial: Technologies and Relationship Marketing

    Article • Australasian Marketing Journal, March 2021, SAGE Publications

    Emeritus Professor Geoffrey N. Soutar

  22. Similarity-Attraction Cluster of Outbound Chinese Tourists: Who Belongs There?

    Article • Journal of Hospitality & Tourism Research, March 2021, SAGE Publications

    Emeritus Professor Geoffrey N. Soutar

  23. Cruising through a pandemic: The impact of COVID-19 on intentions to cruise

    Article • Transportation Research Interdisciplinary Perspectives, March 2021, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  24. Experiences, post-trip destination image, satisfaction and loyalty: A study in an ecotourism context

    Article • Journal of Destination Marketing & Management, March 2021, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  25. Online brand advocacy and brand loyalty: a reciprocal relationship?

    Article • Asia Pacific Journal of Marketing and Logistics, February 2021, Emerald

    Violetta Wilk, Emeritus Professor Geoffrey N. Soutar

  26. Value‐facilitating simplification in marketing: A systematic review and research agenda

    Article • International Journal of Management Reviews, February 2021, Wiley

    Emeritus Professor Geoffrey N. Soutar

  27. Identifying influencers on social media

    Article • International Journal of Information Management, February 2021, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  28. Network change processes for environmental practices

    Article • Journal of Business and Industrial Marketing, January 2021, Emerald

    Emeritus Professor Geoffrey N. Soutar

  29. Enhancing member-institution relationships through social media: The role of other-user engagement behavior and similarity perceptions

    Article • Journal of Business Research, December 2020, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  30. Customer effort in mandatory and voluntary value cocreation: a study in a health care context

    Article • Journal of Services Marketing, November 2020, Emerald

    Emeritus Professor Geoffrey N. Soutar

  31. Influencer Endorsements: How Advertising Disclosure and Source Credibility Affect Consumer Purchase Intention on Social Media

    Article • Australasian Marketing Journal, November 2020, SAGE Publications

    Emeritus Professor Geoffrey N. Soutar

  32. Personal values and SME innovation in a Muslim ethnic group in Indonesia

    Article • Journal of Entrepreneurship in Emerging Economies, October 2020, Emerald

    Emeritus Professor Geoffrey N. Soutar

  33. Does corporate social responsibility improve brands’ responsible and active personality dimensions? An experimental investigation

    Article • Journal of Product & Brand Management, September 2020, Emerald

    Emeritus Professor Geoffrey N. Soutar

  34. Experiences and value perceptions of an ecotourism trip – an empirical study of outbound Chinese tourists

    Article • Tourism Recreation Research, September 2020, Taylor & Francis

    Emeritus Professor Geoffrey N. Soutar

  35. Exploring personality and fit for garden festivals and parks: a Best-Worst Scaling approach

    Article • Current Issues in Tourism, July 2020, Taylor & Francis

    Emeritus Professor Geoffrey N. Soutar

  36. Connecting tourism experience and environmental learning

    Article • Current Issues in Tourism, May 2020, Taylor & Francis

    Emeritus Professor Geoffrey N. Soutar

  37. Perceived values-congruence and employees' change beliefs

    Article • Journal of Management & Organization, April 2020, Cambridge University Press

    Emeritus Professor Geoffrey N. Soutar

  38. Drivers and relationship benefits of customer willingness to engage in CSR initiatives

    Article • Journal of Service Theory and Practice, March 2020, Emerald

    Emeritus Professor Geoffrey N. Soutar

  39. Emotion regulation in service encounters: are customer displays real?

    Article • Journal of Service Theory and Practice, March 2020, Emerald

    Emeritus Professor Geoffrey N. Soutar

  40. Service employees’ personality, customer orientation and customer incivility

    Article • International Journal of Quality and Service Sciences, January 2020, Emerald

    Emeritus Professor Geoffrey N. Soutar

  41. Online Brand Advocacy (OBA) scale

    Article • Journal of Product & Brand Management, December 2019, Emerald

    Violetta Wilk, Emeritus Professor Geoffrey N. Soutar

  42. The Antecedents and Consequences of Value Co-Creation Behaviors in a Hotel Setting: A Two-Country Study

    Article • Cornell Hospitality Quarterly, December 2019, SAGE Publications

    Dr Sanjit Kumar Roy, Emeritus Professor Geoffrey N. Soutar

  43. Personifying Destinations: A Personal Values Approach

    Article • Journal of Travel Research, October 2019, SAGE Publications

    Emeritus Professor Geoffrey N. Soutar

  44. Customer value cocreation activities

    Article • Journal of Service Theory and Practice, October 2019, Emerald

    Emeritus Professor Geoffrey N. Soutar

  45. Evaluating students’ preferences for university brands through conjoint analysis and market simulation

    Article • The International Journal of Educational Management, August 2019, Emerald

    Emeritus Professor Geoffrey N. Soutar

  46. Two-way acculturation in social media: The role of institutional efforts

    Article • Technological Forecasting and Social Change, August 2019, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  47. Member loyalty and WOM in co-operative and mutual enterprises

    Article • Journal of Services Marketing, June 2019, Emerald

    Emeritus Professor Geoffrey N. Soutar

  48. Tackling social media data analysis

    Article • Qualitative Market Research An International Journal, April 2019, Emerald

    Emeritus Professor Geoffrey N. Soutar

  49. The strategic co-creation of content and student experiences in social media

    Article • Qualitative Market Research An International Journal, January 2019, Emerald

    Emeritus Professor Geoffrey N. Soutar

  50. The influence of negative publicity on brand equity: attribution, image, attitude and purchase intention

    Article • Journal of Product & Brand Management, July 2018, Emerald

    Emeritus Professor Geoffrey N. Soutar

  51. The member wears Four Hats: A member identification framework for co-operative enterprises

    Article • Journal of Co-operative Organization and Management, June 2018, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  52. Customer engagement behavior in individualistic and collectivistic markets

    Article • Journal of Business Research, May 2018, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  53. Antecedents to Consumer Peer Communication through Social Advertising: A Self-Disclosure Theory Perspective

    Article • Journal of Interactive Advertising, March 2018, Taylor & Francis

    Emeritus Professor Geoffrey N. Soutar

  54. CAPTURING AND CO-CREATING STUDENT EXPERIENCES IN SOCIAL MEDIA: A SOCIAL IDENTITY THEORY PERSPECTIVE

    Article • The Journal of Marketing Theory and Practice, March 2018, Taylor & Francis

    Emeritus Professor Geoffrey N. Soutar

  55. NAVIGATING ONLINE BRAND ADVOCACY (OBA): AN EXPLORATORY ANALYSIS

    Article • The Journal of Marketing Theory and Practice, March 2018, Taylor & Francis

    Emeritus Professor Geoffrey N. Soutar

  56. ORGANISATIONAL FACTORS, ANTICIPATED RENTS AND COMMERCIALISATION IN SMEs

    Article • International Journal of Innovation Management, January 2018, World Scientific Pub Co Pte Lt

    Emeritus Professor Geoffrey N. Soutar

  57. Co-creating a CSR Strategy with Customers to Deliver Greater Value

    Article • January 2018, Springer Science + Business Media

    Emeritus Professor Geoffrey N. Soutar

  58. Linking social media to customer relationship management (CRM): a qualitative study on SMEs

    Article • Journal of Small Business & Entrepreneurship, November 2017, Taylor & Francis

    Emeritus Professor Geoffrey N. Soutar

  59. Personal values and the theory of planned behaviour: A study of values and holiday trade-offs in young adults

    Article • Tourism Management, October 2017, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  60. International students’ engagement in their university’s social media

    Article • The International Journal of Educational Management, September 2017, Emerald

    Emeritus Professor Geoffrey N. Soutar

  61. Customer engagement in CSR: a utility theory model with moderating variables

    Article • Journal of Service Theory and Practice, July 2017, Emerald

    Emeritus Professor Geoffrey N. Soutar

  62. A netnography of a university’s social media brand community: Exploring collaborative co-creation tactics

    Article • Journal of Global Scholars of Marketing Science, March 2017, Taylor & Francis

    Emeritus Professor Geoffrey N. Soutar

  63. Value drivers and adventure tourism

    Article • Journal of Service Theory and Practice, January 2017, Emerald

    Emeritus Professor Geoffrey N. Soutar

  64. Testing and Extending Schwartz Refined Value Theory Using a Best–Worst Scaling Approach

    Article • Assessment, December 2016, SAGE Publications

    Julie Lee, Emeritus Professor Geoffrey N. Soutar

  65. Using blueprinting and benchmarking to identify marketing resources that help co-create customer value

    Article • Journal of Business Research, December 2016, Elsevier

    Professor Steven Peter D'Alessandro, Emeritus Professor Geoffrey N. Soutar

  66. IMAGE VIVIDNESS, IMAGE CONGRUITY AND THEIR INFLUENCES ON THE EFFECTIVENESS OF ECOTOURISM

    Article • July 2016, Global Alliance of Marketing and Management Associations

    Professor Chaozhi Zhang, Emeritus Professor Geoffrey N. Soutar

  67. Epilogue to the Special Issue and reflections on the future of engagement research

    Article • Journal of Marketing Management, March 2016, Taylor & Francis

    Professor Linda Hollebeek, Emeritus Professor Geoffrey N. Soutar

  68. International students’ university preferences: how different are Malaysian and Chinese students?

    Article • The International Journal of Educational Management, March 2016, Emerald

    Emeritus Professor Geoffrey N. Soutar

  69. Financial instruments and equity structures for raising capital in co-operatives

    Article • Journal of Accounting & Organizational Change, March 2016, Emerald

    Emeritus Professor Geoffrey N. Soutar

  70. Australia's Leading Co-Operative and Mutual Enterprises in 2015

    Article • SSRN Electronic Journal, January 2016, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  71. Conducting a focus group using group support system (GSS) software

    Article • October 2015, Edward Elgar Publishing

    Emeritus Professor Geoffrey N. Soutar

  72. Integrating social issues and customer engagement to drive loyalty in a service organisation

    Article • Journal of Services Marketing, September 2015, Emerald

    Emeritus Professor Geoffrey N. Soutar

  73. Research performance of marketing academics and departments: An international comparison

    Article • Australasian Marketing Journal, May 2015, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  74. Effects of country and delivery mode on perceived risk in international higher education

    Article • Journal of Marketing for HIGHER EDUCATION, April 2015, Taylor & Francis

    Emeritus Professor Geoffrey N. Soutar

  75. Modelling CRM in a Social Media Age

    Article • Australasian Marketing Journal, February 2015, SAGE Publications

    Emeritus Professor Geoffrey N. Soutar

  76. Australia's Leading Co-Operative and Mutual Enterprises in 2015

    Article • SSRN Electronic Journal, January 2015, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  77. Fuzzy Logic for Social Simulation Using NetLogo

    Article • Journal of Artificial Societies and Social Simulation, January 2015, Journal of Artificial Societies and Social Simulation

    Emeritus Professor Geoffrey N. Soutar

  78. Self-Determination Theory and Word of Mouth about Energy-Saving Behaviors: An Online Experiment

    Article • Psychology and Marketing, August 2014, Wiley

    Emeritus Professor Geoffrey N. Soutar

  79. Exploring wool apparel consumers’ ethical concerns and preferences

    Article • Journal of Fashion Marketing and Management, May 2014, Emerald

    Emeritus Professor Geoffrey N. Soutar

  80. Factors enhancing word-of-mouth influence: positive and negative service-related messages

    Article • European Journal of Marketing, February 2014, Emerald

    Jill Sweeney, Emeritus Professor Geoffrey N. Soutar

  81. Tourists' strategies: An acculturation approach

    Article • Tourism Management, February 2014, Elsevier

    Dr Sarah Rasmi, Emeritus Professor Geoffrey N. Soutar

  82. Low-tech vs high-tech entrepreneurship: A study in France and Australia

    Article • Journal of Innovation Economics & Management, January 2014, CAIRN

    Emeritus Professor Geoffrey N. Soutar

  83. Australia's Leading Co-Operative and Mutual Enterprises in 2014

    Article • SSRN Electronic Journal, January 2014, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  84. Factors affecting investment intentions: A consumer behaviour perspective

    Article • Journal of Financial Services Marketing, November 2013, Springer Science + Business Media

    Emeritus Professor Geoffrey N. Soutar

  85. Delivering good service: personal resources, job satisfaction and nurses’ ‘customer’ (patient) orientation

    Article • Journal of Advanced Nursing, November 2013, Wiley

    Emeritus Professor Geoffrey N. Soutar

  86. Energy saving behaviours: Development of a practice-based model

    Article • Energy Policy, October 2013, Elsevier

    Jill Sweeney, Emeritus Professor Geoffrey N. Soutar

  87. Self-determination theory and consumer behavioural change: Evidence from a household energy-saving behaviour study

    Article • Journal of Environmental Psychology, September 2013, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  88. The Effect of Global Company Animosity on Global Brand Attitudes in Emerging and Developed Markets: Does Perceived Value Matter?

    Article • Journal of International Marketing, June 2013, American Marketing Association (AMA)

    Emeritus Professor Geoffrey N. Soutar

  89. Household Energy-Saving Behavior Questionnaire

    Article • January 2013, American Psychological Association (APA)

    Emeritus Professor Geoffrey N. Soutar

  90. Entrepreneurship, values, and Muslim values: some insights from Minangkabau entrepreneurs

    Article • International Journal of Social Entrepreneurship and Innovation, January 2013, Inderscience Publishers

    Emeritus Professor Geoffrey N. Soutar

  91. Revisiting the global market for higher education

    Article • Asia Pacific Journal of Marketing and Logistics, November 2012, Emerald

    Emeritus Professor Geoffrey N. Soutar

  92. The Influence Personality and Leader Behaviours have on Teacher Self-leadership in Vocational Colleges

    Article • Educational Management Administration & Leadership, October 2012, SAGE Publications

    Emeritus Professor Geoffrey N. Soutar

  93. Word of mouth antecedents in an educational context: a Singaporean study

    Article • The International Journal of Educational Management, September 2012, Emerald

    Emeritus Professor Geoffrey N. Soutar

  94. The problem-solving service worker: Appraisal mechanisms and positive affective experiences during customer interactions

    Article • Human Relations, August 2012, SAGE Publications

    Emeritus Professor Geoffrey N. Soutar

  95. Young Australian consumers’ preferences for fashion apparel attributes

    Article • Journal of Fashion Marketing and Management, July 2012, Emerald

    Emeritus Professor Geoffrey N. Soutar

  96. Using Online Communities to Reduce Energy Consumption: A Field Experiment

    Article • May 2012, Institute of Electrical & Electronics Engineers (IEEE)

    Emeritus Professor Geoffrey N. Soutar

  97. Making sense of consumers’ wool apparel preferences

    Article • Journal of the Textile Institute, April 2012, Taylor & Francis

    Emeritus Professor Geoffrey N. Soutar

  98. Word of mouth: measuring the power of individual messages

    Article • European Journal of Marketing, February 2012, Emerald

    Jill Sweeney, Emeritus Professor Geoffrey N. Soutar

  99. Exploring consumer beliefs about wool apparel in the USA and Australia

    Article • Journal of the Textile Institute, January 2012, Taylor & Francis

    Emeritus Professor Geoffrey N. Soutar

  100. Reconceptualizing professional service firm innovation capability: Scale development

    Article • Industrial Marketing Management, November 2011, Elsevier

    Jill Sweeney, Emeritus Professor Geoffrey N. Soutar

  101. The marketing practices‐performance relationship in professional service firms

    Article • Journal of Service Management, June 2011, Emerald

    Jill Sweeney, Emeritus Professor Geoffrey N. Soutar

  102. Modelling the faddish, fashionable and efficient diffusion of agricultural technologies: A case study of the diffusion of wool testing technology in Australia

    Article • Technological Forecasting and Social Change, March 2011, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  103. Schwartz Values Clusters in the United States and China

    Article • Journal of Cross-Cultural Psychology, February 2011, SAGE Publications

    Emeritus Professor Geoffrey N. Soutar

  104. The big five, emotional exhaustion and citizenship behaviors in service settings: The mediating role of emotional labor

    Article • Personality and Individual Differences, January 2011, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  105. Risk, uncertainty and the theory of planned behavior: A tourism example

    Article • Tourism Management, December 2010, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  106. Conflict‐handling style measurement: a best‐worst scaling application

    Article • International Journal of Conflict Management, July 2010, Emerald

    Dr Sarah Rasmi, Emeritus Professor Geoffrey N. Soutar

  107. Tourists' information search: the differential impact of risk and uncertainty avoidance

    Article • International Journal of Tourism Research, June 2010, Wiley

    Emeritus Professor Geoffrey N. Soutar

  108. How professional service firms compete in the market: an exploratory study

    Article • Journal of Marketing Management, April 2010, Taylor & Francis

    Jill Sweeney, Emeritus Professor Geoffrey N. Soutar

  109. TRAVELERS’ CURRENCY CONVERSION BEHAVIORS

    Article • Annals of Tourism Research, January 2010, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  110. The structure of intraindividual value change.

    Article • Journal of Personality and Social Psychology, November 2009, American Psychological Association (APA)

    Emeritus Professor Geoffrey N. Soutar

  111. Is Schwartz’s Value Survey an Interval Scale, and Does It Really Matter?

    Article • Journal of Cross-Cultural Psychology, October 2009, SAGE Publications

    Emeritus Professor Geoffrey N. Soutar

  112. A Socio‐cognitive Perspective of Industry Innovation Initiatives

    Article • Prometheus, September 2009, Pluto Journals

    Emeritus Professor Geoffrey N. Soutar

  113. Journal Quality: A Google Scholar Analysis

    Article • Australasian Marketing Journal, September 2009, SAGE Publications

    Emeritus Professor Geoffrey N. Soutar

  114. Preferences for training options: A conjoint analysis

    Article • Human Resource Development Quarterly, September 2009, Wiley

    Emeritus Professor Geoffrey N. Soutar

  115. The effectiveness of self‐management training in organisations from two culturally different countries

    Article • The Journal of Management Development, July 2009, Emerald

    Emeritus Professor Geoffrey N. Soutar

  116. VALUE, SATISFACTION AND BEHAVIORAL INTENTIONS IN AN ADVENTURE TOURISM CONTEXT

    Article • Annals of Tourism Research, July 2009, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  117. Strategic planning in growth oriented small firms

    Article • International Journal of Entrepreneurial Behaviour & Research, June 2009, Emerald

    Emeritus Professor Geoffrey N. Soutar

  118. ON-FARM INNOVATION IN THE AUSTRALIAN WOOL INDUSTRY: A SENSEMAKING PERSPECTIVE

    Article • Experimental Agriculture, May 2009, Cambridge University Press

    Emeritus Professor Geoffrey N. Soutar

  119. Online and off‐line travel packages preferences: a conjoint analysis

    Article • International Journal of Tourism Research, October 2008, Wiley

    Emeritus Professor Geoffrey N. Soutar

  120. Looking at Behavioral Innovativeness

    Article • Journal of Organizational and End User Computing, October 2008, IGI Global

    Emeritus Professor Geoffrey N. Soutar, Professor Steven Peter D'Alessandro

  121. Do retail stockbrokers understand clients' investment preferences?

    Article • Journal of Financial Services Marketing, August 2008, Springer Science + Business Media

    Emeritus Professor Geoffrey N. Soutar

  122. Looking at leaders: a conjoint analysis

    Article • Leadership & Organization Development Journal, July 2008, Emerald

    Emeritus Professor Geoffrey N. Soutar

  123. The Best–Worst Scaling Approach: An Alternative to Schwartz's Values Survey

    Article • Journal of Personality Assessment, June 2008, Taylor & Francis

    Emeritus Professor Geoffrey N. Soutar

  124. Professional Service Firms are Relationship Marketers: But Does Size Matter?

    Article • Australasian Marketing Journal, June 2008, SAGE Publications

    Jill Sweeney, Emeritus Professor Geoffrey N. Soutar

  125. Factors influencing word of mouth effectiveness: receiver perspectives

    Article • European Journal of Marketing, April 2008, Emerald

    Jill Sweeney, Emeritus Professor Geoffrey N. Soutar

  126. Australian educational institutions' international markets

    Article • The International Journal of Educational Management, March 2008, Emerald

    Emeritus Professor Geoffrey N. Soutar

  127. Tourists’ intention to visit a country: The impact of cultural distance

    Article • Tourism Management, December 2007, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  128. Conceptualizing word‐of‐mouth activity, triggers and conditions: an exploratory study

    Article • European Journal of Marketing, November 2007, Emerald

    Jill Sweeney, Emeritus Professor Geoffrey N. Soutar

  129. The selection of international retail franchisees in East Asia

    Article • Asia Pacific Journal of Marketing and Logistics, October 2007, Emerald

    Emeritus Professor Geoffrey N. Soutar

  130. Are Hofstede's and Schwartz's value frameworks congruent?

    Article • International Marketing Review, April 2007, Emerald

    Emeritus Professor Geoffrey N. Soutar

  131. Measuring values using best-worst scaling: The LOV example

    Article • Psychology and Marketing, January 2007, Wiley

    Emeritus Professor Geoffrey N. Soutar

  132. The impact of a short self-management training intervention in a retail banking environment

    Article • Human Resource Development Quarterly, January 2007, Wiley

    Jane Klobas, Emeritus Professor Geoffrey N. Soutar

  133. Erratum

    Article • Organizational Research Methods, April 2006, SAGE Publications

    Emeritus Professor Geoffrey N. Soutar

  134. Coefficient Beta and Hierarchical Item Clustering

    Article • Organizational Research Methods, January 2006, SAGE Publications

    Emeritus Professor Geoffrey N. Soutar

  135. The validation of a use innovativeness scale

    Article • European Journal of Innovation Management, December 2005, Emerald

    Professor Steven Peter D'Alessandro, Emeritus Professor Geoffrey N. Soutar

  136. Close to the “edge”: Critical issues for adventure tourism operators

    Article • Asia Pacific Journal of Tourism Research, September 2005, Taylor & Francis

    Emeritus Professor Geoffrey N. Soutar

  137. Borderless education: some implications for management

    Article • The International Journal of Educational Management, August 2005, Emerald

    Emeritus Professor Geoffrey N. Soutar

  138. What individual investors value: Some Australian evidence

    Article • Journal of Economic Psychology, August 2004, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  139. Perceptions of Marketing Journals by Senior Academics in Australia and New Zealand

    Article • Australasian Marketing Journal, July 2004, SAGE Publications

    Emeritus Professor Geoffrey N. Soutar

  140. Dynamic modelling of inter-organisational information management systems and relationships in food chains

    Article • Journal on Chain and Network Science, June 2004, Wageningen Academic Publishers

    Emeritus Professor Geoffrey N. Soutar

  141. Measuring new product success: an empirical investigation of Australian SMEs

    Article • Industrial Marketing Management, February 2004, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  142. Are There Cognitive Dissonance Segments?

    Article • Australian Journal of Management, December 2003, SAGE Publications

    Emeritus Professor Geoffrey N. Soutar

  143. Comparing Traditional Focus Groups with a Group Support Systems (GSS) Approach for Use in SME Research

    Article • International Small Business Journal Researching Entrepreneurship, November 2003, SAGE Publications

    Emeritus Professor Geoffrey N. Soutar

  144. The third wave: future trends in international education

    Article • The International Journal of Educational Management, June 2003, Emerald

    Emeritus Professor Geoffrey N. Soutar

  145. Buyer/seller reflections on inter-organisational information systems: Implications for chain data collection methods

    Article • Journal on Chain and Network Science, December 2002, Wageningen Academic Publishers

    Emeritus Professor Geoffrey N. Soutar

  146. “Push‐pull” factors influencing international student destination choice

    Article • The International Journal of Educational Management, April 2002, Emerald

    Emeritus Professor Geoffrey N. Soutar

  147. Students’ preferences for university: a conjoint analysis

    Article • The International Journal of Educational Management, February 2002, Emerald

    Emeritus Professor Geoffrey N. Soutar

  148. Tim Mazzarol, Geoffrey Norman Soutar: The Global Market for Higher Education

    Article • Revija za socijalnu politiku, January 2002, Pravni Fakultet Sveucilista u Zagrebu (Law School of the University of Zagreb)

    Emeritus Professor Geoffrey N. Soutar

  149. New Product Development Processes in Small and Medium-Sized Enterprises: Some Australian Evidence

    Article • Journal of Small Business Management, January 2002, Taylor & Francis

    Emeritus Professor Geoffrey N. Soutar

  150. Consumer perceived value: The development of a multiple item scale

    Article • Journal of Retailing, June 2001, Elsevier

    Jill Sweeney, Emeritus Professor Geoffrey N. Soutar

  151. Critical Success Factors in the Marketing of an Educational Institution: A Comparison of Institutional and Student Perspectives

    Article • Journal of Marketing for HIGHER EDUCATION, March 2001, Taylor & Francis

    Emeritus Professor Geoffrey N. Soutar

  152. Market research in Australian SMEs: An empirical study

    Article • Small Enterprise Research, January 2001, Taylor & Francis

    Emeritus Professor Geoffrey N. Soutar

  153. Moderators of the brand image/perceived product quality relationship

    Article • Journal of Brand Management, August 2000, Springer Science + Business Media

    Jill Sweeney, Emeritus Professor Geoffrey N. Soutar

  154. Cognitive dissonance after purchase: A multidimensional scale

    Article • Psychology and Marketing, May 2000, Wiley

    Emeritus Professor Geoffrey N. Soutar

  155. Cognitive dissonance after purchase: A multidimensional scale

    Article • Psychology and Marketing, May 2000, Wiley

    Emeritus Professor Geoffrey N. Soutar

  156. Supervisory Factors Affecting Job Satisfaction in Public Accounting Firms

    Article • Australian Accounting Review, March 2000, Wiley

    Emeritus Professor Geoffrey N. Soutar

  157. Sustainable competitive advantage for educational institutions: a suggested model

    Article • The International Journal of Educational Management, December 1999, Emerald

    Emeritus Professor Geoffrey N. Soutar

  158. The role of perceived risk in the quality-value relationship: A study in a retail environment

    Article • Journal of Retailing, March 1999, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  159. Australian and Japanese Value Stereotypes: A two Country Study

    Article • Journal of International Business Studies, March 1999, Springer Science + Business Media

    Emeritus Professor Geoffrey N. Soutar

  160. Ownership patterns for durable goods and financial assets: a Rasch analysis

    Article • Applied Economics, July 1997, Taylor & Francis

    Emeritus Professor Geoffrey N. Soutar, Professor Steven Peter D'Alessandro

  161. Collecting Information from Groups: A Comparison of Two Methods

    Article • Market Research Society Journal, March 1997, SAGE Publications

    Emeritus Professor Geoffrey N. Soutar

  162. Relationships between various measurements of workplace performance

    Article • The Journal of Management Development, February 1997, Emerald

    Emeritus Professor Geoffrey N. Soutar

  163. Retail service quality and perceived value

    Article • Journal of Retailing and Consumer Services, January 1997, Elsevier

    Jill Sweeney, Emeritus Professor Geoffrey N. Soutar

  164. Service Quality in Educational Institutions: A Foreign Student View

    Article • Journal of Marketing for HIGHER EDUCATION, July 1996, Taylor & Francis

    Emeritus Professor Geoffrey N. Soutar

  165. Measuring service quality in a tertiary institution

    Article • Journal of Educational Administration, March 1996, Emerald

    Emeritus Professor Geoffrey N. Soutar

  166. Combined effects of incentives and barriers on firms' export decisions

    Article • International Business Review, February 1996, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  167. Information Search for a Professional Service

    Article • Journal of Professional Services Marketing, September 1995, Taylor & Francis

    Emeritus Professor Geoffrey N. Soutar

  168. A management perspective on business ethics

    Article • Journal of Business Ethics, August 1995, Springer Science + Business Media

    Emeritus Professor Geoffrey N. Soutar

  169. Means or ends? Ethical decision frameworks in the Western Australian Public Service

    Article • Journal of Business Ethics, August 1995, Springer Science + Business Media

    Emeritus Professor Geoffrey N. Soutar

  170. Service Quality in Western Australian Educational Institutions

    Article • Journal of Customer Service in Marketing & Management, June 1995, The Haworth Press

    Emeritus Professor Geoffrey N. Soutar

  171. Export Barriers in the Western Australian Horticulture Industry

    Article • Journal of International Food & Agribusiness Marketing, April 1995, Taylor & Francis

    Emeritus Professor Geoffrey N. Soutar

  172. Information search for a professional service

    Article • Services Marketing Quarterly, January 1995, Taylor & Francis

    Emeritus Professor Geoffrey N. Soutar

  173. The impact of the work environment on ethical decision making: Some Australian evidence

    Article • Journal of Business Ethics, May 1994, Springer Science + Business Media

    Emeritus Professor Geoffrey N. Soutar

  174. Service Quality and The Overseas' Student: Some Australian Experiences

    Article • Asia Pacific Journal of Marketing and Logistics, January 1994, Emerald

    Emeritus Professor Geoffrey N. Soutar

  175. CORPORATE INNOVATION: SOME AUSTRALIAN EXPERIENCES

    Article • Prometheus, December 1993, Taylor & Francis

    Emeritus Professor Geoffrey N. Soutar

  176. Residents' perceptions on impact of the America's Cup

    Article • Annals of Tourism Research, January 1993, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  177. The Effects of Productivity Enhancement: Some Community Views

    Article • The Economic and Labour Relations Review, June 1992, Cambridge University Press

    Emeritus Professor Geoffrey N. Soutar

  178. Ideal Decision‐making Styles Indicated by Deputy Principals

    Article • Journal of Educational Administration, February 1992, Emerald

    Emeritus Professor Geoffrey N. Soutar

  179. Who Should Decide? Key Areas for Participation

    Article • Leadership & Organization Development Journal, May 1991, Emerald

    Emeritus Professor Geoffrey N. Soutar

  180. Retailers' attitudes towards shoplifting and prevention devices

    Article • The International Review of Retail Distribution and Consumer Research, April 1991, Taylor & Francis

    Emeritus Professor Geoffrey N. Soutar

  181. A Benefit Segmentation of the Financial Planning Market

    Article • The International Journal of Bank Marketing, February 1991, Emerald

    Emeritus Professor Geoffrey N. Soutar

  182. Sexual Harassment in the Banking Industry: Some Australian Evidence

    Article • Asia Pacific Journal of Human Resources, November 1987, SAGE Publications

    Emeritus Professor Geoffrey N. Soutar

  183. BANKING INDUSTRY EMPLOYEES AND TECHNOLOGICAL CHANGE

    Article • Prometheus, January 1987, Pluto Journals

    Emeritus Professor Geoffrey N. Soutar

  184. Examining Perceptions of and Preferences for Different Wage Systems: A Joint Space Approach

    Article • Australian Journal of Management, June 1986, SAGE Publications

    Emeritus Professor Geoffrey N. Soutar

  185. Prison Officers' Work Attitudes: The Influence of Background and Work Experience

    Article • Australian & New Zealand Journal of Criminology, March 1985, SAGE Publications

    Emeritus Professor Geoffrey N. Soutar

  186. Levels of Custody and Attitude Differences Among Prison Officers: A Comparative Study

    Article • Australian & New Zealand Journal of Criminology, June 1984, SAGE Publications

    Emeritus Professor Geoffrey N. Soutar

  187. Corporate Objectives of Credit Unions in Western Australia

    Article • The International Journal of Bank Marketing, February 1984, Emerald

    Emeritus Professor Geoffrey N. Soutar

  188. Biorhythms and the incidence of industrial accidents

    Article • Journal of Safety Research, December 1983, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  189. Examining business students' career preferences: A perceptual space approach

    Article • Journal of Vocational Behavior, August 1983, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  190. Life Style and Radio Listening Patterns in Perth, Western Australia

    Article • Australian Journal of Management, June 1983, SAGE Publications

    Emeritus Professor Geoffrey N. Soutar

  191. Using Conjoint Analysis to Determine a Compensation Package

    Article • Management Research News, March 1983, Emerald

    Emeritus Professor Geoffrey N. Soutar

  192. Job Satisfaction in the South Western Australian Timber Industry: A Perceptual Mapping Approach

    Article • Management Research News, February 1983, Emerald

    Emeritus Professor Geoffrey N. Soutar

  193. Consumer Acquisition Patterns for Durable Goods: Australian Evidence

    Article • Journal of Consumer Research, March 1982, Oxford University Press (OUP)

    Emeritus Professor Geoffrey N. Soutar

  194. The measurement of shop‐floor job satisfaction: The convergent and discriminant validity of the Worker Opinion Survey

    Article • Journal of Occupational Psychology, March 1982, Wiley

    Emeritus Professor Geoffrey N. Soutar

  195. Life Style and Television Viewing Behaviour in Perth, Western Australia

    Article • Australian Journal of Management, June 1981, SAGE Publications

    Emeritus Professor Geoffrey N. Soutar

  196. Industry Manpower Planning: An Aid to Decision Making

    Article • Asia Pacific Journal of Human Resources, March 1981, SAGE Publications

    Emeritus Professor Geoffrey N. Soutar

  197. ANALYZING PREFERENCES FOR INVESTMENT PROJECTS: A MULTIDIMENSIONAL SCALING APPROACH*

    Article • Decision Sciences, July 1980, Wiley

    Emeritus Professor Geoffrey N. Soutar

  198. Export instability and concentration in the less developed countries

    Article • Journal of Development Economics, September 1977, Elsevier

    Emeritus Professor Geoffrey N. Soutar

  199. SUBJECTIVE EVALUATIONS FOR PRODUCT DESIGN DECISIONS

    Article • Decision Sciences, January 1975, Wiley

    Emeritus Professor Geoffrey N. Soutar

  200. The structure of intra-individual value change

    Article • American Psychological Association (APA)

    Emeritus Professor Geoffrey N. Soutar

  201. Best-worst scaling: an alternative to ratings data

    Article • Cambridge University Press

    Emeritus Professor Geoffrey N. Soutar

  202. A Diagnostic Tool for HRM Benchmarking within a Health Care System

    Article • Emerald

    Emeritus Professor Geoffrey N. Soutar