What is it about?
Since it is impossible to eliminate school conflicts, it is essential and urgent to reduce their intensity, duration, and severity, so that the teaching and learning process is not harmed. In this sense, this chapter addresses also strategies used to manage classroom conflict.
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Why is it important?
Conflict is part of school life, which implies that teachers must have the skills to manage conflict constructively. Harmony and appreciation should coexist in a classroom environment and conflict should not interfere, negatively, in the teaching and learning process.
Perspectives
The way to intervene in classroom conflicts is essential in education, not only in terms of content but also as a series of vital procedures in interpersonal relationships. For conflict correct negotiation with the student, it is necessary to communicate effectively, cooperate, decide responsibly, and so teach to resolve conflicts.
Sabina Valente
Research Center in Education and Psychology - University of Évora
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This page is a summary of: School Conflicts: Causes and Management Strategies in Classroom Relationships, December 2020, IntechOpen,
DOI: 10.5772/intechopen.95395.
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