All Stories

  1. The influence of experiential augmentation on product evaluation
  2. B2B negotiation tactics in creative sectors
  3. Consumer responses to functional, aesthetic and symbolic product design in online reviews
  4. Articulating the service concept in professional service firms
  5. Absorptive capacity and the identification of opportunities in new technology-based firms
  6. Setting the stage for service experience
  7. Contributions of design emphasis, design resources and design excellence to market performance in technology-based service innovation
  8. Functional, emotional, and social benefits of new B2B services
  9. Designing services that create compelling customer experiences
  10. Benefits of Customer Codevelopment of New Products: The Moderating Effects of Utilitarian and Hedonic Radicalness
  11. Leveraging Social Network Sites in New Product Development: Opportunity or Hype?
  12. Antecedents of Innovation Strategies in New Technology‐based Firms: Interactions between the Environment and Founder Team Composition
  13. Organizing innovation projects under technological turbulence
  14. Innovation through Experience Staging: Motives and Outcomes
  15. Design in the Experience Economy: Using Emotional Design for Service Innovation
  16. How Design Can Improve Firm Performance
  17. Exploring the Relationship Between Aesthetic Design as an Element of New Service Development and Performance*
  18. Benefits of Aesthetic Design as an Element of New Service Development*
  19. The sound of silence: Re-visiting silent design in the internet age
  20. How different? Comparing the use of design in service innovation in Nordic and American new technology-based firms
  21. Oil in water? Explaining differences in aesthetic design emphasis in new technology-based firms
  22. The role of design in the development of technology-based services
  23. DESIGN AS AN ELEMENT OF INNOVATION: EVALUATING DESIGN EMPHASIS IN TECHNOLOGY-BASED FIRMS