All Stories

  1. A Proxy Stakeholder Approach to Requirements Engineering for Inclusive Navigation

    Article • ACM Transactions on Software Engineering and Methodology, February 2026, ACM (Association for Computing Machinery)

    Professor Dr Charmine E J Hartel

  2. Anxiety-Free Public Dentistry for Adults With Disabilities by Using Head-Mounted Virtual Reality Technology: Protocol for a Feasibility Mixed Methods Study

    Article • JMIR Research Protocols, February 2026, JMIR Publications Inc.

    Professor Dr Charmine E J Hartel

  3. Anxiety-Free Public Dentistry for Adults With Disabilities by Using Head-Mounted Virtual Reality Technology: Protocol for a Feasibility Mixed Methods Study (Preprint)

    Article • October 2025, JMIR Publications Inc.

    Professor Dr Charmine E J Hartel

  4. Accessibility of financial applications for people with visual impairment: A scoping review (Preprint)

    Article • August 2025, JMIR Publications Inc.

    Professor Dr Charmine E J Hartel

  5. The effect of race and foreign accent on managers’ career progression

    Article • International Journal of Cross Cultural Management, June 2023, SAGE Publications

    Professor Dr Charmine E J Hartel

  6. Prosocial Venturing in Multicultural Societies: A New Theoretical Framework and Roadmap

    Article • Academy of Management Proceedings, August 2022, The Academy of Management

    Professor Dr Charmine E J Hartel

  7. The mirroring of intercultural and hybridity experiences: A study of African immigrant social entrepreneurs

    Article • Journal of Business Venturing, May 2021, Elsevier

    Professor Dr Charmine E J Hartel

  8. Legitimation of a heterogeneous market category through covert prototype differentiation

    Article • Journal of Business Venturing, March 2021, Elsevier

    Professor Dr Charmine E J Hartel

  9. A Paradox Approach to Organizational Tensions During the Pandemic Crisis

    Article • Journal of Management Inquiry, February 2021, SAGE Publications

    Professor Dr Charmine E J Hartel

  10. Frames and Actors: Translating Talent Management Strategy to Latin America

    Article • Management and Organization Review, December 2019, Cambridge University Press

    Professor Dr Charmine E J Hartel

  11. Leading others to go beyond the call of duty

    Article • Personnel Review, November 2019, Emerald

    Professor Dr Charmine E J Hartel

  12. The DXC technology work experience program: disability-inclusive recruitment and selection in action

    Article • Journal of Management & Organization, July 2019, Cambridge University Press

    Professor Dr Charmine E J Hartel

  13. The role of emotional value for reading and giving eWOM in altruistic services

    Article • Journal of Business Research, June 2019, Elsevier

    Professor Dr Charmine E J Hartel

  14. Organizational diversity learning framework: going beyond diversity training programs

    Article • Personnel Review, September 2017, Emerald

    Professor Dr Charmine E J Hartel

  15. Designing a medicalized wellness service: balancing hospitality and hospital features

    Article • Service Industries Journal, June 2017, Taylor & Francis

    Dr Geoff Smith, Professor Dr Charmine E J Hartel

  16. Using humor and boosting emotions: An affect-based study of managerial humor, employees’ emotions and psychological capital

    Article • Human Relations, April 2017, SAGE Publications

    Professor Dr Charmine E J Hartel

  17. Emotional contagion and burnout among nurses and doctors: Do joy and anger from different sources of stakeholders matter?

    Article • Stress and Health, October 2016, Wiley

    Professor Dr Charmine E J Hartel

  18. MNE translation of corporate talent management strategies to subsidiaries in emerging economies

    Article • Journal of World Business, June 2016, Elsevier

    Professor Dr Charmine E J Hartel, Elaine Farndale

  19. Creating Better Employees through Positive Leadership Behavior in the Public Sector

    Article • International Journal of Public Administration, March 2014, Taylor & Francis

    Professor Dr Charmine E J Hartel

  20. Inclusion at Societal Fault Lines: Aboriginal Peoples of Australia

    Article • March 2014, Wiley

    Professor Dr Charmine E J Hartel

  21. Influence of high performance work systems on employee subjective well-being and job burnout: empirical evidence from the Chinese healthcare sector

    Article • The International Journal of Human Resource Management, January 2014, Taylor & Francis

    Professor Dr Charmine E J Hartel

  22. Mismatches in skills and attributes of immigrants and problems with workplace integration: a study of IT and engineering professionals in Australia

    Article • Human Resource Management Journal, January 2014, Wiley

    Professor Dr Charmine E J Hartel

  23. Appraisal Reactions: A Lao Perspective

    Article • Academy of Management Proceedings, January 2014, The Academy of Management

    Professor Dr Charmine E J Hartel

  24. The Role of Identity Centrality and Disclosure in the Discrimination-Turnover Relationship

    Article • Academy of Management Proceedings, January 2014, The Academy of Management

    Professor Dr Charmine E J Hartel

  25. From the Guest Editors: Cross-Cultural Management Learning and Education--Exploring Multiple Aims, Approaches, and Impacts

    Article • Academy of Management Learning and Education, September 2013, The Academy of Management

    Professor Dr Charmine E J Hartel

  26. Lessons Learned from Community Organizations: Inclusion of People with Disabilities and Others

    Article • British Journal of Management, July 2013, Wiley

    Professor Dr Charmine E J Hartel

  27. Individual Sources, Dynamics, and Expressions of Emotion

    Article • July 2013, Emerald

    Professor Neal M. Ashkanasy, Professor Dr Charmine E J Hartel

  28. Hospital Numerical Flexibility and Nurse Economic Security in China and India

    Article • British Journal of Industrial Relations, April 2013, Wiley

    Professor Dr Charmine E J Hartel

  29. Gender perceptions of work-life balance: management implications for full-time employees in Australia

    Article • Australian Journal of Management, April 2013, SAGE Publications

    Professor Dr Charmine E J Hartel

  30. Towards a diversity justice management model: integrating organizational justice and diversity management

    Article • Social Responsibility Journal, March 2013, Emerald

    Professor Dr Charmine E J Hartel

  31. Acculturation attitudes and affective workgroup commitment: evidence from professional Chinese immigrants in the Australian workplace

    Article • Asian Ethnicity, March 2013, Taylor & Francis

    Professor Dr Charmine E J Hartel

  32. Governing the International Student Experience: Lessons From the Australian International Education Model

    Article • Academy of Management Learning and Education, February 2013, The Academy of Management

    Professor Dr Charmine E J Hartel, Helen Forbes-Mewett

  33. Exploring a functional approach to attitudinal brand loyalty

    Article • Australasian Marketing Journal, February 2013, Elsevier

    Professor Dr Charmine E J Hartel

  34. Workgroup emotional exchanges and team performance in China

    Article • Asia Pacific Journal of Human Resources, January 2013, Wiley

    Professor Dr Charmine E J Hartel

  35. IDADA: The individual difference approach to assessing and developing diversity awareness

    Article • Journal of Management & Organization, January 2013, Cambridge University Press

    Professor Dr Charmine E J Hartel

  36. Inclusion at Work: Practices and Insights

    Article • Academy of Management Proceedings, January 2013, The Academy of Management

    Professor Dr Charmine E J Hartel

  37. Shaming and Employer Social Insurance Compliance Behaviour in Shanghai

    Article • Journal of Contemporary Asia, November 2012, Taylor & Francis

    Professor Dr Charmine E J Hartel

  38. IDADA: THE INDIVIDUAL DIFFERENCE APPROACH TO ASSESSING AND DEVELOPING DIVERSITY-AWARENESS

    Article • Journal of Management & Organization, September 2012, Taylor & Francis

    Professor Dr Charmine E J Hartel

  39. How emotional climate in teams affects workplace effectiveness in individualistic and collectivistic contexts

    Article • Journal of Management & Organization, September 2012, Taylor & Francis

    Professor Dr Charmine E J Hartel

  40. The relationship between acculturation strategy and job satisfaction for professional Chinese immigrants in the Australian workplace

    Article • International Journal of Intercultural Relations, September 2012, Elsevier

    Professor Dr Charmine E J Hartel

  41. How emotional climate in teams affects workplace effectiveness in individualistic and collectivistic contexts

    Article • Journal of Management & Organization, July 2012, Taylor & Francis

    Professor Dr Charmine E J Hartel

  42. Strengths that Individualism and Collectivism Bring to Workgroups:Strengths-Oriented HRM practices

    Article • Academy of Management Proceedings, July 2012, The Academy of Management

    Professor Dr Charmine E J Hartel

  43. Reaching and Hearing the Invisible: Organizational Research on Invisible Stigmatized Groups via Web Surveys

    Article • British Journal of Management, April 2012, Wiley

    Professor Dr Charmine E J Hartel

  44. Overview: Experiencing and Managing Emotions in the Workplace

    Article • January 2012, Emerald

    Professor Neal M. Ashkanasy, Professor Dr Charmine E J Hartel

  45. Introduction: Giving Voice to Values, Caring Economies, and Ethical Leadership

    Article • Academy of Management Learning and Education, December 2011, The Academy of Management

    Professor Dr Charmine E J Hartel

  46. Mud and tears: The human face of disaster – A case study of the Queensland floods, January 2011

    Article • Journal of Management & Organization, November 2011, Taylor & Francis

    Professor Dr Charmine E J Hartel

  47. Mud and tears: The human face of disaster – A case study of the Queensland floods, January 2011

    Article • Journal of Management & Organization, November 2011, Taylor & Francis

    Professor Dr Charmine E J Hartel

  48. Introduction: History Matters.

    Article • Academy of Management Learning and Education, June 2011, The Academy of Management

    Professor Dr Charmine E J Hartel

  49. Introduction: Deepening Our Social Engagement--Management Educators as Social Entrepreneurs.

    Article • Academy of Management Learning and Education, March 2011, The Academy of Management

    Professor Dr Charmine E J Hartel

  50. Acculturation strategies among professional Chinese immigrants in the Australian workplace

    Article • Asia Pacific Journal of Human Resources, March 2011, SAGE Publications

    Professor Dr Charmine E J Hartel

  51. Overview: What Have We Learned? Ten Years On

    Article • January 2011, Emerald

    Professor Neal M. Ashkanasy, Professor Dr Charmine E J Hartel

  52. Chapter 7 Affective Events Theory as a Framework for Understanding Third-Party Consumer Complaints

    Article • January 2011, Emerald

    Professor Dr Charmine E J Hartel

  53. Chapter 6 Coding Emotions in Complaint Behavior: Comparing the Shaver et al. and Richin's Consumption Emotions Sets

    Article • January 2011, Emerald

    Professor Dr Charmine E J Hartel

  54. Introduction: Decisions, Decisions.

    Article • Academy of Management Learning and Education, December 2010, The Academy of Management

    Professor Dr Charmine E J Hartel

  55. From the Editors: International Students, Representation of Global Management Issues, and Educating From a Paradigm of Human Well-Being.

    Article • Academy of Management Learning and Education, December 2010, The Academy of Management

    Professor Dr Charmine E J Hartel

  56. Intercultural competencies for culturally diverse work teams

    Article • Journal of Managerial Psychology, November 2010, Emerald

    Professor Dr Charmine E J Hartel

  57. Introduction: Innovations in Unlikely Places.

    Article • Academy of Management Learning and Education, June 2010, The Academy of Management

    Professor Dr Charmine E J Hartel

  58. Coaching for Family Business Leadership Transition

    Article • Journal of Management & Organization, March 2010, Cambridge University Press

    Dr Gil Bozer, Professor Dr Charmine E J Hartel

  59. Introduction: Capturing the Complexity of Our Subject.

    Article • Academy of Management Learning and Education, March 2010, The Academy of Management

    Professor Dr Charmine E J Hartel

  60. Understanding and responding to the climate change issue: Towards a whole-of-science research agenda

    Article • Journal of Management & Organization, March 2010, Taylor & Francis

    Professor Dr Charmine E J Hartel

  61. Heart versus mind: The functions of emotional and cognitive loyalty

    Article • Australasian Marketing Journal, February 2010, Elsevier

    Professor Dr Charmine E J Hartel

  62. Overview

    Article • January 2010, Emerald

    Professor Neal M. Ashkanasy, Professor Dr Charmine E J Hartel

  63. Brand Loyalty Measure

    Article • January 2010, American Psychological Association (APA)

    Professor Dr Charmine E J Hartel

  64. Introduction: Being True to Our Section Title.

    Article • Academy of Management Learning and Education, December 2009, The Academy of Management

    Professor Dr Charmine E J Hartel

  65. Measuring attitudes to HRIS implementation: A field study to inform implementation methodology

    Article • Asia Pacific Journal of Human Resources, December 2009, SAGE Publications

    Professor Dr Charmine E J Hartel

  66. A tri-dimensional approach for auditing brand loyalty

    Article • Journal of Brand Management, October 2009, Nature

    Professor Dr Charmine E J Hartel

  67. Family business leadership transition: How an adaptation of executive coaching may help

    Article • Journal of Management & Organization, July 2009, Taylor & Francis

    Dr Gil Bozer, Professor Dr Charmine E J Hartel

  68. Introduction: A Call to Educate

    Article • Academy of Management Learning and Education, June 2009, The Academy of Management

    Professor Dr Charmine E J Hartel

  69. Discrete emotional crossover in the workplace: the role of affect intensity

    Article • Journal of Managerial Psychology, March 2009, Emerald

    Professor Dr Charmine E J Hartel

  70. Introduction: Opening the Black Box in More Ways Than One

    Article • Academy of Management Learning and Education, March 2009, The Academy of Management

    Professor Dr Charmine E J Hartel

  71. Overview

    Article • January 2009, Emerald

    Professor Neal M. Ashkanasy, Professor Dr Charmine E J Hartel

  72. Skilled immigrants

    Article • Monash Business Review, November 2008, Monash University

    Professor Dr Charmine E J Hartel

  73. Employee/customer interface in a service crisis: Impact of senior management attributes and practices on customer evaluation

    Article • Journal of Management & Organization, May 2008, Taylor & Francis

    Professor Dr Charmine E J Hartel

  74. Feminist Visions of Development: Gender Analysis and Policy – Edited by Cecile Jackson and Ruth Pearson

    Article • Gender Work and Organization, May 2008, Wiley

    Professor Dr Charmine E J Hartel

  75. Work-group emotional climate, emotion management skills, and service attitudes and performance

    Article • Asia Pacific Journal of Human Resources, April 2008, SAGE Publications

    Professor Dr Charmine E J Hartel

  76. Contextual Factors Affecting Quality of Work Life and Career Attitudes of Gay Men

    Article • Employee Responsibilities and Rights Journal, July 2007, Springer Science + Business Media

    Professor Dr Charmine E J Hartel

  77. Emotions: The Biological Answer to Timeless Threats and Opportunities

    Article • The American Journal of Psychology, July 2007, CrossRef Test Account

    Professor Dr Charmine E J Hartel

  78. Service providers' use of emotional competencies and perceived workgroup emotional climate to predict customer and provider satisfaction with service encounters

    Article • International Journal of Work Organisation and Emotion, January 2006, Inderscience Publishers

    Professor Dr Charmine E J Hartel

  79. Cross-cultural differences in emotions: the why and how

    Article • Social Science Information, December 2005, SAGE Publications

    Professor Dr Charmine E J Hartel

  80. Experience as a moderator of involvement and satisfaction on brand loyalty in a business-to-business setting 02-314R

    Article • Industrial Marketing Management, January 2005, Elsevier

    Professor Dr Charmine E J Hartel

  81. One career, two identities: an assessment of gay men's career trajectory

    Article • Career Development International, December 2004, Emerald

    Professor Dr Charmine E J Hartel

  82. The five capabilities of socially responsible companies

    Article • Journal of Public Affairs, May 2004, Wiley

    Professor Dr Charmine E J Hartel

  83. Hassles and uplifts associated with caring for people with cognitive impairment in community settings

    Article • International Journal of Mental Health Nursing, December 2003, Wiley

    Professor Dr Charmine E J Hartel

  84. The Role of Space as Both a Conflict Trigger and a Conflict Control Mechanism in Culturally Heterogeneous Workgroups

    Article • Applied Psychology, July 2003, Wiley

    Professor Dr Charmine E J Hartel

  85. The Case for Emotional Intelligence in Organizational Research

    Article • Academy of Management Review, April 2003, The Academy of Management

    Professor Neal M. Ashkanasy, Professor Dr Charmine E J Hartel

  86. Questioning Management Paradigms that Deal with Aboriginal Development Programs in Australia

    Article • Asia Pacific Journal of Human Resources, April 2003, SAGE Publications

    Professor Dr Charmine E J Hartel

  87. Article • International Journal of Value-Based Management, January 2003, Springer Science + Business Media

    Professor Dr Charmine E J Hartel

  88. How leaders influence the impact of affective events on team climate and performance in R&D teams

    Article • The Leadership Quarterly, October 2002, Elsevier

    Professor Dr Charmine E J Hartel

  89. Diversity and Emotion: The New Frontiers in Organizational Behavior Research

    Article • Journal of Management, June 2002, SAGE Publications

    Professor Neal M. Ashkanasy, Professor Dr Charmine E J Hartel

  90. Workgroup emotional intelligence

    Article • Human Resource Management Review, June 2002, Elsevier

    Professor Neal M. Ashkanasy, Professor Dr Charmine E J Hartel

  91. Emotions in the Workplace: Research, Theory, and Practice

    Article • Administrative Science Quarterly, June 2002, JSTOR

    Professor Neal M. Ashkanasy, Professor Dr Charmine E J Hartel

  92. Workgroup Emotional Intelligence Profile--Version 3

    Article • January 2002, American Psychological Association (APA)

    Professor Neal M. Ashkanasy, Professor Dr Charmine E J Hartel

  93. JOB INSECURITY AND EMPLOYEE INNOVATION: A BOUNDED EMOTIONALITY ANALYSIS.

    Article • Academy of Management Proceedings, August 2000, The Academy of Management

    Professor Neal M. Ashkanasy, Professor Dr Charmine E J Hartel

  94. Diversity is not the problem - openness to perceived dissimilarity is

    Article • Journal of Management & Organization, January 2000, Taylor & Francis

    Professor Dr Charmine E J Hartel

  95. Development and Test of the Two-stage Model of Performance Appraisal

    Article • Asia Pacific Journal of Human Resources, January 1999, SAGE Publications

    Professor Dr Charmine E J Hartel

  96. Equally qualified but unequally perceived: Openness to perceived dissimilarity as a predictor of race and sex discrimination in performance judgments

    Article • Human Resource Development Quarterly, January 1999, Wiley

    Professor Dr Charmine E J Hartel

  97. In search of a unified definition of organisational political behaviour: Evidence for a multi-level approach

    Article • Journal of Management & Organization, January 1999, Taylor & Francis

    Professor Dr Charmine E J Hartel

  98. Gender differences in anticipated pay negotiation strategies and outcomes

    Article • Journal of Business and Psychology, December 1994, Springer Science + Business Media

    Professor Dr Charmine E J Hartel

  99. Rating format research revisited: Format effectiveness and acceptability depend on rater characteristics.

    Article • Journal of Applied Psychology, January 1993, American Psychological Association (APA)

    Professor Dr Charmine E J Hartel

  100. Healthy Human Cultures as Positive Work Environments

    Article • SAGE Publications

    Professor Neal M. Ashkanasy, Professor Dr Charmine E J Hartel

  101. Overview: emotions, ethics, and decision-making

    Article • Emerald

    Professor Neal M. Ashkanasy, Professor Dr Charmine E J Hartel

  102. Overview: Functionality, Intentionality and Morality

    Article • Emerald

    Professor Neal M. Ashkanasy, Professor Dr Charmine E J Hartel

  103. Overview: Individual and Organizational Perspectives on Emotion Management and Display

    Article • Emerald

    Professor Neal M. Ashkanasy, Professor Dr Charmine E J Hartel

  104. Chapter 7 Role of affect and interactional justice in moral leadership

    Article • Emerald

    Professor Dr Charmine E J Hartel

  105. How to Build a Healthy Emotional Culture and Avoid a Toxic Culture

    Article • Edward Elgar Publishing

    Professor Dr Charmine E J Hartel

  106. Chapter 10 Building a Climate of Trust during Organizational Change: The Mediating Role of Justice Perceptions and Emotion

    Article • Emerald

    Professor Dr Charmine E J Hartel

  107. Chapter 12 How ‘Bad Apples’ Spoil the Bunch: Faultlines, Emotional Levers, and Exclusion in the Workplace

    Article • Emerald

    Professor Dr Charmine E J Hartel

  108. When East Meets West: Managing Chinese Enterprise Relationships through Guanxi-based Diversity Management

    Article • Edward Elgar Publishing

    Professor Dr Charmine E J Hartel

  109. Diversity Management in Thailand

    Article • Edward Elgar Publishing

    Professor Dr Charmine E J Hartel

  110. Intercultural Competencies Across Cultures: Same or Different?

    Article • Edward Elgar Publishing

    Professor Dr Charmine E J Hartel

  111. Emotions in Family Firms

    Article • SAGE Publications

    Professor Dr Charmine E J Hartel

  112. Global Vision: International Approaches to Incentives, Performance Evaluation, and Policy Implementation Findings from England, Australia, and the U.S.A.

    Article • American Psychological Association (APA)

    Professor Dr Charmine E J Hartel

  113. Global vision: Summary of selected papers from the 1998 International Congress of Applied Psychologists

    Article • American Psychological Association (APA)

    Professor Dr Charmine E J Hartel

  114. Human Resources as Manager of the Human Imprint

    Article • IGI Global

    Professor Dr Charmine E J Hartel

  115. Japanese Equal Employment Opportunity Law: Implications for Diversity Management in Japan

    Article • Edward Elgar Publishing

    Professor Dr Charmine E J Hartel

  116. More than a Matter of 'Bootstraps': Under-explored Contributors to Gender Differences in Organizational Outcomes

    Article • American Psychological Association (APA)

    Professor Dr Charmine E J Hartel

  117. Using Computer-Based Technology to Advance I/O Psychology Towards Time-Oriented and Dynamic Methodologies and Practices

    Article • American Psychological Association (APA)

    Professor Dr Charmine E J Hartel

  118. Vantage 2000: Diversity topics at the Academy of Management Conference

    Article • American Psychological Association (APA)

    Professor Dr Charmine E J Hartel

  119. Vantage 2000: Employees as HR Agents-Trainers, Schedulers, Rewarders

    Article • American Psychological Association (APA)

    Professor Dr Charmine E J Hartel

  120. Vantage 2000: Humanizing Work and the Workplace

    Article • American Psychological Association (APA)

    Professor Dr Charmine E J Hartel

  121. Vantage 2000: Psychological research and training as proactive agents for change

    Article • American Psychological Association (APA)

    Professor Dr Charmine E J Hartel

  122. Vantage 2000: The changing social aspects of employment

    Article • American Psychological Association (APA)

    Professor Dr Charmine E J Hartel

  123. Vantage 2000: The consequences and distinctiveness of shiftwork

    Article • American Psychological Association (APA)

    Professor Dr Charmine E J Hartel