What is it about?
The paper discusses the Knowledge Café approach, a participatory and collaborative method for group dialogue and idea exchange, which can be used in synchronous online classrooms. This approach is used to explore a case study, focusing on the restructuring of a family-owned business and the role of an OD consultant in the process. The exercise aims to enhance various skills such as critical thinking, creativity, communication, and collaboration, while also promoting awareness of diversity and inclusion, and personal growth. The case study also highlights the significant changes made by the new management team to address inefficiencies, and the conflicts that led to the resignation of key personnel and the closure of a division.
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Why is it important?
The paper is important as it introduces the Knowledge Café approach, a method that promotes participatory and collaborative dialogue and idea exchange in synchronous online classrooms. This approach is particularly relevant in the current context where online learning has become prevalent due to the COVID-19 pandemic. The paper also emphasizes the importance of using locally relevant case studies in business education, as demonstrated through the case study of Animens Industries Ltd in Ghana. This is crucial in enhancing the learning experience of students, particularly in regions like Africa where students may find it difficult to relate to business contexts presented in cases based on companies and industries in North America, Europe, and Asia.
Perspectives
This study provides valuable insights into the use of the Knowledge Café approach in synchronous online classrooms, particularly in the context of business education. It demonstrates how this approach can facilitate participatory and collaborative dialogue, enhance critical thinking and communication skills, and stimulate creativity and innovation. The use of a locally relevant case study, such as the case of Animens Industries Ltd in Ghana, further enhances the learning experience of students, particularly in regions where students may find it difficult to relate to business contexts presented in cases based on companies and industries in North America, Europe, and Asia. However, the study also highlights the challenges and conflicts that can arise during the restructuring of a family-owned business, as demonstrated by the case of Animens Industries Ltd . Overall, the study underscores the importance of using innovative teaching methods and locally relevant case studies in business education.
Prof. Robert M Yawson, PhD
Quinnipiac University
Read the Original
This page is a summary of: The Knowledge Café as a Case Method in Synchronous Online Classroom – "The OD Consultant at Animens" Case Study, July 2023, SAGE Publications,
DOI: 10.31124/advance.23709255.v1.
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