Control in Organizational Life: The Contribution of Mary Parker Follett

What is it about?

Mary Parker Follett's contribution to the conceptual management literature on control in organizations is examined. It is argued that her contribution to management thought has been somewhat neglected by subsequent writers and commentators. From the concepts that she explored, two models of control-behavioral and holistic-are constructed. The extent to which they reflect Follett's own life and philosophy also is considered. It is argued that her concepts of control anticipated behavioral and systems concepts of the 1960s and 1970s.

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