What is it about?

How a service was quickly set up to help support nurses during one of the most difficult times in history. All over the U.K. Critical care nurses knew about and some used the service. BACCN were instrumental in helping this work but also the nurses helped each other via a supported network

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Why is it important?

Because it was nurses who set up a service to help nurses by providing safety, connection and empowerment. It was user friendly using one of the most popular apps around. They texted in asking for a service and within the hour an appointment was set up

Perspectives

Advancing practitioners role is to lead and innovate. This is an example of innovation at the point of needed utilising four pillar thinking

Matt Broadway-Horner
University of Bolton

Read the Original

This page is a summary of: A reflective account on delivering psychological first-aid by phone to critical care nurses during the COVID-19 pandemic, International Journal for Advancing Practice, July 2023, Mark Allen Group,
DOI: 10.12968/ijap.2023.1.2.77.
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