mentoring and career development

What is it about?

Mentoring is a valuable resource for learning and coping with major organizational changes. It brings value to everyone involved in this relationship, that is, mentees, mentors and the organization. The present study examines impact of mentoring functions on career development. Further, it also investigates the role of mentoring culture and mentoring structure as moderator. Employees working in call centres in India have been selected for data collection. Reliability and validity has been proved with the help of confirmatory factor analysis. Structural equation modelling has been used for hypotheses testing. Results revealed that mentoring functions significantly affect career development of call centre employees. Further, mentoring culture and mentoring structure moderate the relationship between mentoring functions and career development.

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Why is it important?

The study constantly emphasizes the importance of excellence in mentoring, by enhancing the overall competence level of the employees. Mentoring culture and mentoring structure strengthen mentoring relationships and make employees give their best and perform to the highest standards. It constantly emphasizes mentoring excellence by mastering and enhancing overall competence level of the employees.

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