Using peer-to-peer networks in destination crisis management

What is it about?

Residents are key stakeholders of tourism destinations and can significantly contribute to destination recovery when a disaster hits. The emergence of peer-to-peer networks enables residents' involvement in destination recovery. We show if and how peer-to-peer networks can be used to protect tourism in times of crisis.

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Why is it important?

Tourism destinations are under constant threat of crises such as political and natural crises. Occurrence of critical events at tourism destinations leads to travel cancellations and demand drops. This impact is especially devastating for regions heavily dependent on tourism.