All Stories

  1. Targeted interception theory of behaviour change as a basis for developing effective behaviour change interventions in tourism
  2. Communicating default changes to hotel room cleaning without reducing guest satisfaction
  3. Leveraging social norms and empathy to entice hotel guests to reduce carbon emissions by setting the room air conditioner to higher temperatures in summer
  4. “Crikey! Let’s keep it cozy like a joey in a pouch– not too hot or cold!” Can humour or compassion encourage sustainable heater use at hotels?
  5. Is the pursuit of pleasure on vacation a barrier to environmentally sustainable behaviour?
  6. Communicating default changes without reducing guest satisfaction - “At our hotel, you control which days we clean your room”
  7. If you want to learn about real behaviour, measure real behaviour
  8. NOT JUST A TOKEN EFFORT (NjATE) - A sector-wide benefit-focused token-trading approach to incentivise regenerative tourism
  9. An Extended Pre-testing Protocol in the Lead-up to Field Studies
  10. Contributing to SDG12 by making tourism consumption and production more environmentally sustainable
  11. On the Importance of Field Studies for Testing Theory-Driven Behavioral Change Interventions in (Sustainable) Tourism
  12. Identifying segment-specific barriers to ordering environmentally sustainable plant-based meat dishes in restaurants
  13. Guiding people to take less food from the buffet: Two survey experiments that illustrate a new simulated buffet scenario
  14. “Hi, I’m Terri Towel. Please reuse me” Can anthropomorphising towels prompt tourists to reuse them?
  15. A typology of quantitative approaches to discovery
  16. DOES EVERY HOTEL ROOM NEED A MINIFRIDGE? Empirical evidence from consumer self-reports and an automatic sensor-based system measuring electricity consumption and guest use
  17. How can restaurants entice patrons to order environmentally sustainable dishes? Testing new approaches based on hedonic psychology and affective forecasting theory
  18. On the importance of field studies for testing theory-driven behavioral change interventions in (sustainable) tourism
  19. Demystifying the Journal Review Process: An Editor’s Observations
  20. A sharing-based approach to enticing tourists to behave more environmentally friendly
  21. Imprecise wording in academic articles routinely overstates the validity of research findings
  22. The Comparative Effectiveness of Interventions Aimed at Making Tourists Behave in More Environmentally Sustainable Ways: A Meta-Analysis
  23. Drivers of pro-environmental consumer behaviour – Time for new theories?
  24. Does enjoyment focus prevent pro-environmental behaviours?
  25. Should the risk of social desirability bias in survey studies be assessed at the level of each pro-environmental behaviour?
  26. Why targeting attitudes often fails to elicit sustainable tourist behaviour
  27. Theory-derived messages to entice consumers to voluntarily waive daily hotel room cleans
  28. Demystifying the Journal Review Process: An Editor’s Observations
  29. Tourist behaviour change for sustainable consumption (SDG Goal12): Tourism Agenda 2030 Perspective article
  30. Waste production patterns in hotels and restaurants: An intra-sectoral segmentation approach
  31. Reducing In-Room Heater Electricity Consumption at a Residential University College through IoT-Nudging
  32. THE POWER OF RESPECT FOR AUTHORITY AND EMPATHY – Leveraging Non-Cognitive Theoretical Constructs to Trigger Environmentally Sustainable Tourist Behaviour?
  33. Types of knowledge creation in tourism research
  34. Do employees hold the key to environmental sustainability in tourism businesses? Empirical evidence from a field study
  35. Do instructional manipulation checks measure inattention or miscomprehension?
  36. Tourist behaviour change for sustainable consumption (SDG Goal12): Tourism Agenda 2030 Perspective article
  37. Tourism and Emerging Infectious Diseases: More Connections Than First Meet the Eye
  38. Defining and Operationalizing Eight Forms of Eudaimonia and Hedonia and Assessing Tourism-Specific Context-Dependency
  39. Do employees hold the key to environmental sustainability in tourism businesses? Empirical evidence from a field study
  40. TRAVEL CAREER OR CHILDHOOD TRAVEL HABIT? Which Explains Adult Travel Behaviour?
  41. Do instructional manipulation checks measure inattention or miscomprehension?
  42. A review of air travel behavior and climate change
  43. Monitoring environmental performance in tourism
  44. Delivery or desirability of benefits? Predicting the effectiveness of egoistic and altruistic message appeals for recycled water use
  45. Are 10,752 journal articles per year too many?
  46. The value of environmentally unsustainable hotel service components to guests - A discrete choice experiment
  47. SOLIDARITY TOURISM - How can tourism help the Ukraine and other war-torn countries?
  48. Item-level test-retest-reliability: a complementary quality assurance protocol for survey measurement scales in the social sciences
  49. PROGRESS IN FIELD EXPERIMENTATION FOR ENVIRONMENTALLY SUSTAINABLE TOURISM – A knowledge map and research agenda
  50. Biting Off More Than They Can Chew: Food Waste at Hotel Breakfast Buffets
  51. Are hedonia and eudaimonia higher on vacation than at home? Initial empirical evidence and a toolbox for future research
  52. Do Pro-environmental Appeals Trigger Pro-environmental Behavior in Hotel Guests?
  53. May I sleep in your bed? Getting permission to book
  54. Maximizing participation from online survey panel members
  55. TOURISM AND VACCINE HESITANCY
  56. 5/7-point “Likert scales” aren't always the best option
  57. “I know what you’re going to ask me” Why respondents don’t read survey questions
  58. 5/7-POINT “LIKERT SCALES” AREN’T ALWAYS THE BEST OPTION Their validity is undermined by lack of reliability, response style bias, long completion times and limitations to permissible statistical procedures
  59. Enabling people with impairments to use Airbnb
  60. Making cause-related corporate social responsibility (CSR) count in holiday accommodation choice
  61. On the heterogeneity of preferences for disability services
  62. The Attitude-Behaviour Gap in Sustainable Tourism
  63. Drivers of plate waste: A mini theory of action based on staff observations
  64. A review of research into paid online peer-to-peer accommodation
  65. Does Eco Certification Sell Tourism Services? Evidence from a Quasi-Experimental Observation Study in Iceland
  66. Market Segmentation Analysis in Tourism: A Perspective Paper
  67. Survey Research in Tourism: A perspective paper
  68. The formation and functioning of the Airbnb neo-tribe
  69. A review of experiments in tourism and hospitality
  70. On the Heterogeneity of Preferences for Disability Services
  71. Which types of product attributes lead to aviation voluntary carbon offsetting among air passengers?
  72. HABIT DRIVES SUSTAINABLE TOURIST BEHAVIOUR
  73. On the heterogeneity of preferences for disability services
  74. Context- and culture-dependent behaviors for the greater good: a comparative analysis of plate waste generation
  75. Assessing the carbon footprint of tourism businesses using environmentally extended input-output analysis
  76. Can publicly visible pro-environmental initiatives improve the organic environmental image of destinations?
  77. Assessing the carbon footprint of tourism businesses using Environmentally Extended Input-Output analysis
  78. Improving the stability of market segmentation analysis
  79. Carbon labels on restaurant menus: do people pay attention to them?
  80. Do tourists notice social responsibility information?
  81. Reducing the plate waste of families at hotel buffets – a quasi-experimental field study
  82. Conceptualizing vacation dedication
  83. Does hosting on Airbnb offer hosts vacation-like benefits? Proposing a reconceptualization of peer-to-peer accommodation
  84. Drivers of Plate Waste at Buffets: A Comprehensive Conceptual Model Based on Observational Data and Staff Insights
  85. Which types of product attributes lead to aviation voluntary carbon offsetting among air passengers?
  86. The tourism industry’s reaction to existential disruption – The role of normative, cognitive and relational expectations during recovery
  87. The excuses tourists use to justify environmentally unfriendly behaviours
  88. Context- and culture-dependent behaviours for the greater good: A comparative analysis of plate waste generation
  89. The excuses tourists use to justify environmentally unfriendly behaviours
  90. Cognitive load reduction strategies in questionnaire design
  91. How host responses to negative guest reviews affect booking-specific risk perception, stated booking likelihood, confidence in service delivery and perception of Airbnb – An experimental study (response to reviews)
  92. Maximising participation from online survey panel members
  93. The evolution of Airbnb regulation - An international longitudinal investigation 2008–2020
  94. Cognitive load reduction strategies in questionnaire design
  95. The formation and functioning of the Airbnb neo-tribe. Exploring peer-to-peer accommodation host groups
  96. How many manuscripts should I review for journals? Paying it forward to our academic children and our academic children yet unborn
  97. The shuttle bus survey: Achieving higher response rates in (longitudinal) guest surveys
  98. Reducing the plate waste of families at hotel buffets – A quasi-experimental field study
  99. Designing for more environmentally friendly tourism
  100. Why quantitative papers based on primary data get desk-rejected by Annals of Tourism Research
  101. Changing service settings for the environment: How to reduce negative environmental impacts without sacrificing tourist satisfaction
  102. A pro-active model of journal editing
  103. Eat Up! Prevention of Plate Waste in Tourism and Hospitality - A Perspective Paper
  104. Sharing economy and peer-to-peer accommodation A perspective paper
  105. Why quantitative papers based on primary data get desk-rejected by Annals of Tourism Research
  106. “To clean or not to clean?” Reducing daily routine hotel room cleaning by letting tourists answer this question for themselves
  107. Reduce reuse … and don’t recycle! On text reuse in academic articles
  108. BRILLIANCE IS SUCCINCT - Embrace and respect the short communication
  109. Does hosting on Airbnb offer hosts vacation-like benefits? Proposing a reconceptualization of peer-to-peer accommodation
  110. Sharing economy and peer-to-peer accommodation – a perspective paper
  111. A post-COVID-19 model of tourism and hospitality workforce resilience
  112. COVID19 and Airbnb – Disrupting the disruptor
  113. Eat up! Prevention of plate waste in tourism and hospitality: a perspective paper
  114. CORONAVIRUS AND AIRBNB – Disrupting the Disruptor
  115. THE EVOLUTION OF AIRBNB REGULATION - An International Longitudinal Investigation 2008-2020
  116. ACTIONS SPEAK LOUDER THAN WORDS - Publicly visible environmentally sustainable initiatives improve organic destination image
  117. Designing for more environmentally friendly tourism
  118. THE SHUTTLE BUS SURVEY Achieving higher response rates in (longitudinal) guest surveys.
  119. A pro-active model of journal editing
  120. A review of experiments in tourism and hospitality
  121. Making cause-related corporate social responsibility (CSR) count in holiday accommodation choice
  122. Maximizing participation from online survey panel members
  123. What is vacation dedication?
  124. Improving the stability of market segmentation analysis
  125. Carbon labels on restaurant menus: do people pay attention to them?
  126. Survey research in tourism: a perspective paper
  127. “To Clean or Not to Clean?” Reducing Daily Routine Hotel Room Cleaning by Letting Tourists Answer This Question for Themselves
  128. Reduce reuse … and don't recycle!
  129. Market segmentation analysis in tourism: a perspective paper
  130. Drivers of plate waste
  131. Enabling people with impairments to use Airbnb
  132. Brilliance is succinct: Embrace and respect the short communication
  133. Changing service settings for the environment
  134. A review of research into paid online peer-to-peer accommodation
  135. “I know what you’re going to ask me” Why respondents don’t read survey questions
  136. Do tourists notice social responsibility information?
  137. The changing importance of vacations: Proposing a theoretical explanation for the changing contribution of vacations to people’s quality of life
  138. A reflection on survey research in hospitality
  139. A good graph is worth a thousand numbers
  140. Carer Factors Associated with Foster-Placement Success and Breakdown
  141. Identifying superfluous survey items
  142. Instructional Manipulation Checks: A longitudinal analysis with implications for MTurk
  143. Food tourism subsegments: A data-driven analysis
  144. Public acceptance of recycled water
  145. A Sharing-Based Approach to Enticing Tourists to Behave More Environmentally Friendly
  146. Airbnb and its Competitors
  147. Communication-Regulated Social Systems
  148. Do Hosts Discriminate?
  149. Drivers of Price in City Destinations: Vienna
  150. Entrepreneurship Opportunities
  151. Environmental Sustainability
  152. Facilitating Events
  153. Filling Infrastructure Gaps
  154. Guests with Disabilities
  155. Helping when Disaster Hits
  156. How Airbnb Captures and Disseminates Value
  157. How Airbnb Creates Value
  158. Networks and Hosts – a Love-Hate Relationship
  159. Networks in China
  160. Political Activism
  161. Regulatory Reactions Around the World
  162. Socialising New Guests
  163. The Business Model
  164. The Impact on Employment
  165. The Multi-Family Travel Market
  166. The Sharing Economy
  167. Types of Network Members
  168. Unique Features of the Networks
  169. Will Networks Become One-stop Travel Shops?
  170. Environmental Sustainability
  171. Guests with Disabilities
  172. Political Activism
  173. Drivers of pro-environmental tourist behaviours are not universal
  174. What can agencies do to increase foster carer satisfaction?
  175. Substitutable by peer-to-peer accommodation networks?
  176. Visiting friends or relatives?
  177. Using segment level stability to select target segments in data-driven market segmentation studies
  178. Biting Off More Than They Can Chew: Food Waste at Hotel Breakfast Buffets
  179. How to Avoid Random Market Segmentation Solutions
  180. May I sleep in your bed? Getting permission to book
  181. PC, Phone or Tablet?: Use, Preference and Completion Rates for Web Surveys
  182. Framing Advertisements to Elicit Positive Emotions and Attract Foster Carers: An Investigation Into the Effects of Advertising On High-Cognitive-Elaboration Donations
  183. Improving carbon offsetting appeals in online airplane ticket purchasing: testing new messages, and using new test methods
  184. Do Pro-environmental Appeals Trigger Pro-environmental Behavior in Hotel Guests?
  185. Using peer-to-peer networks in destination crisis management
  186. What makes foster carers think about quitting? Recommendations for improved retention of foster carers
  187. Methods in Segmentation
  188. Increasing Civic Engagement Through Market Segmentation
  189. Preventing tourists from canceling in times of crises
  190. Which hotel guest segments reuse towels? Selling sustainable tourism services through target marketing
  191. Measuring environmentally sustainable tourist behaviour
  192. An untapped gold mine? Exploring the potential of market basket analysis to grow hotel revenue
  193. Communicating to culture audiences
  194. Someone’s been sleeping in my bed
  195. Communicating with parents of obese children: which channels are most effective?
  196. Research in a culturally diverse world: reducing redundancies, increasing relevance
  197. Tourist segments' justifications for behaving in an environmentally unsustainable way
  198. Uptake of resource efficiency measures among European small and medium-sized accommodation and food service providers
  199. In a Galaxy Far, Far Away . . . Market Yourself Differently
  200. Public acceptance and perceptions of alternative water sources: a comparative study in nine locations
  201. Increasing sample size compensates for data problems in segmentation studies
  202. Comparing association grids and 'pick any' lists for measuring brand attributes
  203. In future, I would love to see … a reflection on the state of quantitative tourism research
  204. Does eco certification sell tourism services? Evidence from a quasi-experimental observation study in Iceland
  205. The hybrid tourist
  206. Crisis-resistant tourists
  207. Response style corrected market segmentation for ordinal data
  208. A Conceptual Framework of Skilled Female Migrant Retention
  209. The readability of articles in tourism journals
  210. Beyond temporal reflections in thanatourism research
  211. The characteristics of potential environmental volunteers: implications for marketing communications
  212. Do Satisfied Tourists Really Intend to Come Back? Three Concerns with Empirical Studies of the Link between Satisfaction and Behavioral Intention
  213. Why the Level-Free Forced-Choice Binary Measure of Brand Benefit Beliefs Works So Well
  214. Segmenting Australian online panellists based on volunteering motivations
  215. Market, tourist
  216. Word-of-Mouth Segments
  217. Corrigendum to “What affects public acceptance of recycled and desalinated water?” [Water Res. 45 (2) (2011) pp. 933–943]
  218. The attitude–behaviour gap in sustainable tourism
  219. Tourism marketing research: Past, present and future
  220. Branding water
  221. A PSYCHOLOGICAL PROFILE OF POTENTIAL YOUTH MENTOR VOLUNTEERS
  222. The diamond professor: a portrait of Josef Mazanec
  223. Including Don't know answer options in brand image surveys improves data quality
  224. Using graphical statistics to better understand market segmentation solutions
  225. Dynamic, Interactive Survey Questions Can Increase Survey Data Quality
  226. Can tourists easily choose a low carbon footprint vacation?
  227. “Translating” between survey answer formats
  228. Required Sample Sizes for Data-Driven Market Segmentation Analyses in Tourism
  229. Competition or collaboration? The effect of non-profit brand image on volunteer recruitment strategy
  230. Heterogeneity in risk and safety perceptions of international tourists
  231. Quality of life and tourism: A conceptual framework and novel segmentation base
  232. TOURISM MARKET SEGMENTATION: A STEP BY STEP GUIDE
  233. Asking Good Survey Questions
  234. Newspaper coverage of water issues in Australia
  235. Informing destination recommender systems design and evaluation through quantitative research
  236. One legacy of Mazanec: binary questions are a simple, stable and valid measure of evaluative beliefs
  237. Building tourism knowledge through quantitative analysis: the legacy of Josef Mazanec
  238. Attracting Volunteers in Highly Multicultural Societies: A Marketing Challenge
  239. Heterogeneity Among Potential Foster Carers: An Investigation of Reasons for Not Foster Caring
  240. Validly Measuring Destination Image in Survey Studies
  241. Water conservation behavior in Australia
  242. Impulse purchasing in tourism – learnings from a study in a matured market
  243. Harvesting the “Business Test Trip”: Converting Business Travelers to Holidaymakers
  244. The science of attracting foster carers
  245. Community acceptance of recycled water: can we inoculate the public against scare campaigns?
  246. The contribution of vacations to quality of life
  247. 'Pick any' measures contaminate brand image studies
  248. Quality-of-Life and Travel Motivations: Integrating the Two Concepts in the Grevillea Model
  249. Personality and Motivation Matter in Touring Holidays: A Preliminary Investigation Into Heterogeneity Among Touring Travelers
  250. Key drivers of airline loyalty
  251. Voluntary relocation – An exploration of Australian attitudes in the context of drought, recycled and desalinated water
  252. Self‐congruity and volunteering: a multi‐organisation comparison
  253. Hope for the Future: Identifying the Individual Difference Characteristics of People Who Are Interested In and Intend To Foster-Care
  254. Does water context influence behaviour and attitudes to water conservation?
  255. Biclustering
  256. The sustainability–profitability trade-off in tourism: can it be overcome?
  257. What affects public acceptance of recycled and desalinated water?
  258. Quick, simple and reliable: forced binary survey questions
  259. Quick, simple and reliable: forced binary survey questions
  260. Short-haul city travel is truly environmentally sustainable
  261. Identifying tourists with smaller environmental footprints
  262. Self-Congruity Theory: To What Extent Does It Hold in Tourism?
  263. The effect of information on public acceptance – The case of water from alternative sources
  264. Acceptance of water alternatives in Australia – 2009
  265. Water alternatives-who and what influences public acceptance?
  266. When public opposition defeats alternative water projects – The case of Toowoomba Australia
  267. Different Tourists-Different Perceptions of Different Cities
  268. Chapter 13 Desalinated Versus Recycled Water: What Does the Public Think?
  269. Australians’ Water Conservation Behaviours and Attitudes
  270. Beyond Ecotourism: The Environmentally Responsible Tourist in the General Travel Experience
  271. Understanding the Australian environmental volunteering market: A basis for behavioural change and a sustainable future
  272. Understanding behaviour to inform water supply management in developed nations – A review of literature, conceptual model and research agenda
  273. Can Australian Universities Take Measures to Increase the Lecture Attendance of Marketing Students?
  274. Not Just Any Volunteers: Segmenting the Market to Attract the High Contributors
  275. Drinking water from alternative water sources: differences in beliefs, social norms and factors of perceived behavioural control across eight Australian locations
  276. Evaluation of structure and reproducibility of cluster solutions using the bootstrap
  277. Does Cultural Background Affect Volunteering Behavior?
  278. Marketing in non‐profit organizations: an international perspective
  279. Does one size fit all? The suitability of answer formats for different constructs measured
  280. STRINGS ATTACHED: NEW PUBLIC MANAGEMENT, COMPETITIVE GRANT FUNDING AND SOCIAL CAPITAL
  281. Methodological reasons for the theory/practice divide in market segmentation
  282. Response Style Contamination of Student Evaluation Data
  283. Desalinated versus recycled water: Public perceptions and profiles of the accepters
  284. Tourism Segmentation by Consumer-Based Variables
  285. Are Green Tourists a Managerially Useful Target Segment?
  286. The Effect of Funding Changes on Public Sector Nonprofit Organizations: The Case of Bushcare NSW
  287. Environmentally Friendly Behavior
  288. Selective marketing for environmentally sustainable tourism
  289. Online Versus Paper
  290. The low stability of brand-attribute associations is partly due to market research methodology
  291. Assessing the Prerequisite of Successful CSR Implementation: Are Consumers Aware of CSR Initiatives?
  292. Environment-friendly Tourists: What Do We Really Know About Them?
  293. Tourism and discretionary income allocation. Heterogeneity among households
  294. Challenging “Factor–Cluster Segmentation”
  295. Mission or money? Competitive challenges facing public sector nonprofit organisations in an institutionalised environment
  296. Different Tourists—Different Perceptions of Different Places: Accounting for Tourists' Perceptual Heterogeneity in Destination Image Measurement
  297. An Investigation of Tourists' Patterns of Obligation to Protect the Environment
  298. Management learning exercise and trainer's note for market segmentation in tourism
  299. Travel Agency Marketing Strategy: Insights from Switzerland
  300. What Motivates Which Volunteers? Psychographic Heterogeneity Among Volunteers in Australia
  301. Double degrees: double the trouble or twice the return?
  302. Assessing analytical robustness in cross‐cultural comparisons
  303. A Market-Oriented Approach to Responsibly Managing Information Privacy Concerns in Direct Marketing
  304. Cross‐cultural differences in survey response patterns
  305. How constrained a response: A comparison of binary, ordinal and metric answer formats
  306. Discretionary Expenditure and Tourism Consumption: Insights from a Choice Experiment
  307. The international volunteering market: market segments and competitive relations
  308. Question stability in brand image measurement: Comparing alternative answer formats and accounting for heterogeneity in descriptive models
  309. E-CRM and Managerial Discretion
  310. Chapter 5 Accepted Standards Undermining the Validity of Tourism Research
  311. Nature-Conserving Tourists: The Need for a Broader Perspective
  312. Are We Drawing the Right Conclusions? The Dangers of Answer Format Effects in Empirical Tourism Research
  313. Recycled water for consumer markets — a marketing research review and agenda
  314. Protecting Consumer Privacy in the Company's Best Interest
  315. Understanding barriers to leisure travel: Tourist fears as a marketing basis
  316. Improved Understanding of Tourists' Needs
  317. Delivering the Right Tourist Service to the Right People–A Comparison of Segmentation Approaches
  318. To Segment or Not to Segment? An Investigation of Segmentation Strategy Success Under Varying Market Conditions
  319. Should We Still Lecture or Just Post Examination Questions on the Web?: the nature of the shift towards pragmatism in undergraduate lecture attendance
  320. Empirical market segmentation: what you see is what you get
  321. Applying City Perception Analysis (CPA) for Destination Positioning Decisions
  322. Insights into Sustainable Tourists in Austria: A Data-based A Priori Segmentation Approach
  323. Beyond “Commonsense Segmentation”: A Systematics of Segmentation Approaches in Tourism
  324. Segmenting Markets by Bagged Clustering
  325. Behavioural market segments among surf tourists: investigating past destination choice
  326. Testing for Structural Change Over Time of Brand Attribute Perceptions in Market Segments
  327. Winter Tourist Segments in Austria: Identifying Stable Vacation Styles Using Bagged Clustering Techniques
  328. TRACKING DATA-DRIVEN MARKET SEGMENTS
  329. RISK PERCEPTIONS, EXPECTATIONS, DISAPPOINTMENTS, AND INFORMATION PROCESSING TENDENCIES OF ONE- AND TWO-STAR HOTEL GUESTS: IS THERE A MARKET FOR LOW-STAR HOTEL CATEGORIES IN AUSTRIA?
  330. Learning by Simulation -Computer Simulations for Strategic Marketing Decision Support in Tourism
  331. A Review of Data-Driven Market Segmentation in Tourism
  332. An examination of indexes for determining the number of clusters in binary data sets
  333. Business travellers’ hotel expectations and disappointments: A different perspective to hotel attribute importance investigation
  334. Behavioral Market Segmentation of Binary Guest Survey Data with Bagged Clustering
  335. Analyzing Destination Images: A Perceptual Charting Approach
  336. Market segmentation in tourism.
  337. 'Crises' that scare tourists: investigating tourists' travel-related concerns.
  338. Towards more thorough data-driven segmentation in tourism: a tracking framework for exploring segment development.
  339. Profiling the one- and two-star hotel guests for targeted segmentation action: a descriptive investigation of risk perceptions, expectations, disappointments and information processing tendencies.
  340. Behavioural market segmentation using the bagged clustering approach based on binary guest survey data: exploring and visualizing unobserved heterogeneity.
  341. Drivers of trip cancellations among Australian travellers.
  342. E-CRM and Managerial Discretion
  343. E-CRM and Managerial Discretion
  344. Environmentally Friendly Behaviors Measure
  345. Market segmentation approaches in tourism
  346. E-CRM and Managerial Discretion
  347. E-CRM and Managerial Discretion
  348. Ecotourists: who are they and what should we really call them?