The Effect of Emotional Expression on the Use of a Hand-Sanitizing Robot

What is it about?

The paper explores whether people use a hand-sanitizer robot more when it expresses positive emotions or creates guilt. In the experiment, the robot displays six emotions to users, and the results show a higher rate of usage when the robot displays negative emotions.

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Why is it important?

The findings of the study suggest that robots conveying negative emotions are more effective in promoting action.