The self-perception of staff in group homes for people with intellectual disability

What is it about?

Frontline staff are central to group home work, and yet, we know very little about how they experience their work. In this study we set out to explore their experiences on the frontline. We found that staff believe they are valuable contributors, but also feel powerless in practice. The findings suggest that we need to take staffs' experiences into account and listen more closely, so that we can better support them to provide good support to residents.

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Why is it important?

This study brings attention to the practice wisdom of frontline staff and the worrying experiences that reflect a sense of oppression. It provides an argument for why we should listen more carefully to frontline staff.