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Most management research assumes that job performance follows a bell shape or normal distribution. This means that most productivity is due to a large number of workers doing ordinary (average) amounts (think assembly line workers). We found that for many industries and many jobs, production is largely attributable to a small minority doing extraordinary amounts. These stars dominate production and challenge the "norm of normality"
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This page is a summary of: THE BEST AND THE REST: REVISITING THE NORM OF NORMALITY OF INDIVIDUAL PERFORMANCE, Personnel Psychology, February 2012, Wiley,
DOI: 10.1111/j.1744-6570.2011.01239.x.
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