What is it about?
This chapter shows that while states and leaders remain powerful actors, leaders recognise a need to reform and overcome unethical and inefficient bureaucratic dysfunctions, or keep them at a minimum.
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Why is it important?
The author calls for increased values-based leadership that is inclusive at the highest levels.It is important to recognize that more reforms in shepherding public service renewal are needed in sustaining reforms and reputations of public institutions.
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This page is a summary of: Chapter 9: Leadership and Public Sector Reform in Malaysia, March 2018, Emerald,
DOI: 10.1108/s2053-769720180000030009.
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