What is it about?

We offer an integrated model to achieve a better understanding of satisfaction in the context of higher education.

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Why is it important?

We believe that the originality of the findings clearly contributes to future academic research in higher education.

Perspectives

Writing this article was a great pleasure as it has co-authors with whom I have had long standing collaborations.

Claudio Sampaio
PUCRS - Business School

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This page is a summary of: Student satisfaction in higher education: a meta-analytic study, Journal of Marketing for HIGHER EDUCATION, January 2017, Taylor & Francis,
DOI: 10.1080/08841241.2017.1311980.
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