Drivers of trip cancellations among Australian travellers.

What is it about?

This paper investigates if trip-related factors (such as travel motivations), traveler-related factors (such as personality traits), and the type of crisis affect cancellation behavior when crisis hit a tourism destination. A variety of crisis types including earthquake, terrorist attack, political instability, pandemic, crime and financial crisis are considered.

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Why is it important?

Tourism destinations are under constant threat of crises such as political and natural crises. Occurrence of critical events at tourism destinations leads to travel cancellations and demand drops. This impact is especially devastating for regions heavily dependent on tourism.