What is it about?
The popular 5 or 7 point Likert scale is not the best measure for all constructs.
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Why is it important?
To understand something, you must be able to measure it validly. If you do not, results are wrong at best and misleading at worst.
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This page is a summary of: Does one size fit all? The suitability of answer formats for different constructs measured, Australasian Marketing Journal, May 2009, Elsevier,
DOI: 10.1016/j.ausmj.2009.04.001.
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