All Stories

  1. Talkographics: Measuring TV and Brand Audience Demographics and Interests from User-Generated Content

    Article • International Journal of Electronic Commerce, July 2019, Taylor & Francis

    Dr Umberto Panniello

  2. Leveraging Big Data for Sustaining Open Innovation: The Case of Social TV

    Article • Information Systems Management, May 2017, Taylor & Francis

    Dr Umberto Panniello

  3. Unveiling the breakthrough potential of established technologies: an empirical investigation in the aerospace industry

    Article • Technology Analysis and Strategic Management, April 2016, Taylor & Francis

    Dr Umberto Panniello

  4. Research Note—In CARSs We Trust: How Context-Aware Recommendations Affect Customers’ Trust and Other Business Performance Measures of Recommender Systems

    Article • Information Systems Research, March 2016, INFORMS

    Dr Umberto Panniello

  5. DEVELOPING A PRICE-SENSITIVE RECOMMENDER SYSTEM TO IMPROVE ACCURACY AND BUSINESS PERFORMANCE OF ECOMMERCE APPLICATIONS

    Article • International Journal of Electronic Commerce Studies, June 2015, Academy of Taiwan Information Systems Research

    Dr Umberto Panniello

  6. The “right” customer experience

    Article • The International Journal of Bank Marketing, October 2013, Emerald

    Prof Dr Phil Klaus, Dr Bang Nguyen, Dr Umberto Panniello

  7. The effect of context on misclassification costs in e-commerce applications

    Article • Expert Systems with Applications, October 2013, Elsevier

    Dr Umberto Panniello

  8. Comparing context-aware recommender systems in terms of accuracy and diversity

    Article • User Modeling and User-Adapted Interaction, December 2012, Springer Science + Business Media

    Dr Umberto Panniello

  9. Using context to improve the effectiveness of segmentation and targeting in e-commerce

    Article • Expert Systems with Applications, July 2012, Elsevier

    Dr Umberto Panniello

  10. Incorporating context into recommender systems: an empirical comparison of context-based approaches

    Article • Electronic Commerce Research, February 2012, Springer Science + Business Media

    Dr Umberto Panniello

  11. The effect of context-aware recommendations on customer purchasing behavior and trust

    Article • January 2011, ACM (Association for Computing Machinery)

    Dr Umberto Panniello

  12. Beyond Customer Churn: Generating Personalized Actions to Retain Customers in a Retail Bank by a Recommender System Approach

    Article • Journal of Intelligent Learning Systems and Applications, January 2011, Scientific Research Publishing, Inc,

    Dr Umberto Panniello

  13. Including Context in a Transactional Recommender System Using a Pre-filtering Approach: Two Real E-commerce Applications

    Article • May 2009, Institute of Electrical & Electronics Engineers (IEEE)

    Dr Umberto Panniello

  14. Comparing Pre-filtering and Post-filtering Approach in a Collaborative Contextual Recommender System: An Application to E-Commerce

    Article • January 2009, Springer Science + Business Media

    Dr Umberto Panniello

  15. Experimental comparison of pre- vs. post-filtering approaches in context-aware recommender systems

    Article • January 2009, ACM (Association for Computing Machinery)

    Dr Umberto Panniello

  16. The Effect of Context on the Predictive Performance of Segmentation

    Article • December 2008, Institute of Electrical & Electronics Engineers (IEEE)

    Dr Umberto Panniello