All Stories

  1. Mobility Patterns of Asian Students: The Case of Tourism and Hospitality Management Students in the United Kingdom

    Article • Journal of Hospitality & Tourism Education, March 2018, Taylor & Francis

    Dr Roya Rahimi, Assoc. Prof. Dr. Yilmaz Akgunduz, Fevzi Okumus

  2. Dual pillars of hotel restaurant food quality satisfaction and brand loyalty

    Article • British Food Journal, December 2017, Emerald

    Dr Roya Rahimi

  3. Unraveling the diverse nature of service quality in a sharing economy

    Article • International Journal of Contemporary Hospitality Management, September 2017, Emerald

    Dr Roya Rahimi

  4. Travel motivations of Iranian tourists to Turkey and their satisfaction level with all-inclusive package tours

    Article • Journal Of Vacation Marketing, August 2017, SAGE Publications

    Dr Roya Rahimi

  5. Book Review

    Article • Tourism Management, August 2017, Elsevier

    Dr Roya Rahimi

  6. Customer relationship management research in tourism and hospitality: a state-of-the-art

    Article • The Tourist Review, June 2017, Emerald

    Dr Roya Rahimi

  7. Customer relationship management (people, process and technology) and organisational culture in hotels

    Article • International Journal of Contemporary Hospitality Management, May 2017, Emerald

    Dr Roya Rahimi

  8. Driving force analysis of East European students to study tourism and hospitality in the U.K.

    Article • Anatolia, April 2017, Taylor & Francis

    Dr Roya Rahimi

  9. Organizational Culture and Customer Relationship Management: A Simple Linear Regression Analysis

    Article • Journal of Hospitality Marketing & Management, January 2017, Taylor & Francis

    Dr Roya Rahimi

  10. Promotional Strategies and New Service Opportunities in Emerging Economies

    Article • January 2017, IGI Global

    Dr Roya Rahimi

  11. Heritage tourism destinations: Preservation, communication, and development

    Article • Annals of Tourism Research, November 2016, Elsevier

    Dr Roya Rahimi

  12. Bibliometric studies in tourism

    Article • Annals of Tourism Research, November 2016, Elsevier

    Dr Roya Rahimi

  13. Tourism and violence

    Article • Tourism Management, August 2016, Elsevier

    Dr Roya Rahimi

  14. HRM Practices in Banking Sector of Pakistan

    Article • International Journal of Asian Business and Information Management, April 2016, IGI Global

    Dr Roya Rahimi

  15. Impact of Customer Relationship Management on Customer Satisfaction: The Case of a Budget Hotel Chain

    Article • Journal of Travel & Tourism Marketing, January 2016, Taylor & Francis

    Dr Roya Rahimi

  16. Implementing Customer Relationship Management (CRM) in hotel industry from organizational culture perspective

    Article • International Journal of Contemporary Hospitality Management, January 2016, Emerald

    Dr Roya Rahimi

  17. Measuring empathy within hotel employees

    Article • Anatolia, December 2015, Taylor & Francis

    Dr Roya Rahimi

  18. CRM in Tourism

    Article • IGI Global

    Dr Roya Rahimi

  19. Consuming “Innovation” in Tourism

    Article • IGI Global

    Dr Roya Rahimi

  20. Augmented Reality Apps for Tourism Destination Promotion

    Article • IGI Global

    Dr Roya Rahimi