All Stories

  1. An investigation of the interrelationships of leadership styles, psychological safety, thriving at work, and work engagement in the hotel industry: A sequential mediation model

    Article • International Journal of Hospitality Management, August 2023, Elsevier

    Prof. Dr. Osman M. Karatepe

  2. Test of a serial mediation model of Machiavellian leadership among hospitality and tourism employees

    Article • International Journal of Hospitality Management, May 2023, Elsevier

    Prof. Dr. Osman M. Karatepe

  3. Corporate social responsibility, workplace spirituality and their effects on green promotive and prohibitive voice behaviours

    Article • Current Issues in Tourism, April 2023, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  4. The effect of employee recognition on restaurant employees’ job embeddedness, knowledge sharing and service orientation: abusive supervision as a moderator

    Article • International Journal of Contemporary Hospitality Management, March 2023, Emerald

    Prof. Dr. Osman M. Karatepe

  5. Green human resource management, job embeddedness and their effects on restaurant employees’ green voice behaviors

    Article • International Journal of Contemporary Hospitality Management, February 2023, Emerald

    Prof. Dr. Osman M. Karatepe

  6. Industry 4.0 technologies, sustainable operations practices and their impacts on sustainable performance

    Article • Journal of Cleaner Production, February 2023, Elsevier

    Prof. Dr. Osman M. Karatepe

  7. Test of a sequential mediation model of green management innovation

    Article • Service Industries Journal, January 2023, Taylor & Francis

    Associate Professor in Management Khalid Abed Dahleez, Prof. Dr. Osman M. Karatepe

  8. Job crafting and critical work-related performance outcomes among cabin attendants: Sequential mediation impacts of calling orientation and work engagement

    Article • Tourism Management Perspectives, January 2023, Elsevier

    Prof. Dr. Osman M. Karatepe

  9. The Effects of Job Insecurity, Emotional Exhaustion, and Met Expectations on Hotel Employees’ Pro-Environmental Behaviors: Test of a Serial Mediation Model

    Article • International Journal of Mental Health Promotion, January 2023, Computers, Materials and Continua (Tech Science Press)

    Prof. Dr. Osman M. Karatepe

  10. The effect of abusive supervision on turnover intentions: on-the-job embeddedness versus traditional attitudinal constructs

    Article • Journal of Management & Organization, October 2022, Cambridge University Press

    Prof. Dr. Osman M. Karatepe

  11. Outcomes of servant leadership among flight attendants: test of parallel and serial multiple mediating effects

    Article • International Journal of Contemporary Hospitality Management, October 2022, Emerald

    Prof. Dr. Osman M. Karatepe

  12. Sustainable recovery for people and the planet through spirituality-induced connectedness in the hospitality and tourism industry

    Article • Journal of Hospitality and Tourism Insights, September 2022, Emerald

    Prof. Dr. Osman M. Karatepe

  13. Qualitative job insecurity, emotional exhaustion and their effects on hotel employees’ job embeddedness: The moderating role of perceived organizational support

    Article • International Journal of Hospitality Management, August 2022, Elsevier

    Prof. Dr. Osman M. Karatepe

  14. Leader–member exchange, work–family enrichment and their effects on mental health: the moderating role of remote e-work

    Article • International Journal of Workplace Health Management, July 2022, Emerald

    Prof. Dr. Osman M. Karatepe, Associate Professor Dr. Muslim Amin

  15. Does a highly standardized international advertising campaign contribute to the enhancement of destination image? Evidence from Turkey

    Article • Journal of Hospitality and Tourism Insights, July 2022, Emerald

    Prof. Dr. Osman M. Karatepe

  16. The effects of green human resource management and perceived organizational support for the environment on green and non-green hotel employee outcomes

    Article • International Journal of Hospitality Management, May 2022, Elsevier

    Prof. Dr. Osman M. Karatepe

  17. Ethical leadership, trust in organization and their impacts on critical hotel employee outcomes

    Article • International Journal of Hospitality Management, April 2022, Elsevier

    Prof. Dr. Osman M. Karatepe

  18. The effects of relational and psychological capital on work engagement: the mediation of learning goal orientation

    Article • Journal of Organizational Change Management, March 2022, Emerald

    Prof. Dr. Osman M. Karatepe

  19. Guest Editorial: CREATIVITY IN THE COMPETITIVE SERVICE ENVIRONMENT

    Article • Service Industries Journal, March 2022, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  20. Management commitment to the ecological environment, green work engagement and their effects on hotel employees’ green work outcomes

    Article • International Journal of Contemporary Hospitality Management, February 2022, Emerald

    Prof. Dr. Osman M. Karatepe

  21. Does work engagement mediate the impact of green human resource management on absenteeism and green recovery performance?

    Article • Employee Relations, February 2022, Emerald

    Prof. Dr. Osman M. Karatepe

  22. Do Personality Variables Predict Job Embeddedness and Proclivity to Be Absent from Work?

    Article • International Journal of Mental Health Promotion, January 2022, Computers, Materials and Continua (Tech Science Press)

    Prof. Dr. Osman M. Karatepe

  23. The effects of on-the-job embeddedness and its sub-dimensions on small-sized hotel employees’ organizational commitment, work engagement and turnover intentions

    Article • International Journal of Contemporary Hospitality Management, December 2021, Emerald

    Prof. Dr. Osman M. Karatepe

  24. Leader knowledge hiding, feedback avoidance and hotel employee outcomes: a moderated mediation model

    Article • International Journal of Contemporary Hospitality Management, November 2021, Emerald

    Prof. Dr. Osman M. Karatepe

  25. Sense of calling, emotional exhaustion and their effects on hotel employees’ green and non-green work outcomes

    Article • International Journal of Contemporary Hospitality Management, August 2021, Emerald

    Prof. Dr. Osman M. Karatepe

  26. Green human resource management, perceived green organizational support and their effects on hotel employees’ behavioral outcomes

    Article • International Journal of Contemporary Hospitality Management, August 2021, Emerald

    Prof. Dr. Osman M. Karatepe

  27. The effect of servant leadership on hotel employees’ behavioral consequences: Work engagement versus job satisfaction

    Article • International Journal of Hospitality Management, August 2021, Elsevier

    Prof. Dr. Osman M. Karatepe

  28. Corrigendum to “Does work engagement mediate the effects of challenge stressors on job outcomes? Evidence from the hotel industry” [Int. J. Hosp. Manag. 36 (2014) 14-22, https://doi.org/10.1016/j.ijhm.2013.08.003]

    Article • International Journal of Hospitality Management, July 2021, Elsevier

    Prof. Dr. Osman M. Karatepe

  29. Does Job Embeddedness Mediate the Effect of Resilience on Cabin Attendants’ Career Satisfaction and Creative Performance?

    Article • Sustainability, May 2021, MDPI AG

    Prof. Dr. Osman M. Karatepe

  30. Informal learning, work engagement and their effects on work-family enrichment

    Article • International Journal of Productivity and Performance Management, April 2021, Emerald

    Prof. Dr. Osman M. Karatepe

  31. COVID-19, mental health problems, and their detrimental effects on hotel employees’ propensity to be late for work, absenteeism, and life satisfaction

    Article • Current Issues in Tourism, February 2021, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  32. Servant leadership and work-family enrichment among hotel employees in Russia

    Article • Journal of East European Management Studies, January 2021, Nomos Verlag

    Prof. Dr. Osman M. Karatepe

  33. Does employee engagement mediate the influence of psychological contract breach on pro-environmental behaviors and intent to remain with the organization in the hotel industry?

    Article • Journal of Hospitality Marketing & Management, September 2020, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  34. A Conceptual Model for Green Human Resource Management: Indicators, Differential Pathways, and Multiple Pro-Environmental Outcomes

    Article • Sustainability, August 2020, MDPI AG

    Prof. Dr. Osman M. Karatepe

  35. Does climate for creativity mediate the impact of servant leadership on management innovation and innovative behavior in the hotel industry?

    Article • International Journal of Contemporary Hospitality Management, June 2020, Emerald

    Associate Professor in Management Khalid Abed Dahleez, Prof. Dr. Osman M. Karatepe

  36. Job insecurity, work engagement and their effects on hotel employees’ non-green and nonattendance behaviors

    Article • International Journal of Hospitality Management, May 2020, Elsevier

    Prof. Dr. Osman M. Karatepe

  37. Attitudinal and behavioral outcomes of work-life balance among hotel employees: The mediating role of psychological contract breach

    Article • Journal of Hospitality and Tourism Management, March 2020, Elsevier

    Prof. Dr. Osman M. Karatepe

  38. Does servant leadership better explain work engagement, career satisfaction and adaptive performance than authentic leadership?

    Article • International Journal of Contemporary Hospitality Management, January 2020, Emerald

    Prof. Dr. Osman M. Karatepe

  39. Applying Health Belief Model to Unveil Employees’ Workplace COVID-19 Protective Behaviors: Insights for the Hospitality Industry

    Article • International Journal of Mental Health Promotion, January 2020, Computers, Materials and Continua (Tech Science Press)

    Prof. Dr. Osman M. Karatepe

  40. Investigating the selected consequences of boreout among cabin crew

    Article • Journal of Air Transport Management, January 2020, Elsevier

    Prof. Dr. Osman M. Karatepe

  41. Work social support, work engagement and their impacts on multiple performance outcomes

    Article • International Journal of Productivity and Performance Management, December 2019, Emerald

    Prof. Dr. Osman M. Karatepe

  42. Does optimism mediate the influence of work-life balance on hotel salespeople’s life satisfaction and creative performance?

    Article • Journal of Human Resources in Hospitality & Tourism, December 2019, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  43. Is political skill really an antidote in the workplace incivility-emotional exhaustion and outcome relationship in the hotel industry?

    Article • Journal of Hospitality and Tourism Management, September 2019, Elsevier

    Prof. Dr. Osman M. Karatepe

  44. The effects of supervisor support and self-efficacy on call center employees’ work engagement and quitting intentions

    Article • International Journal of Manpower, July 2019, Emerald

    Prof. Dr. Osman M. Karatepe

  45. The effect of job insecurity on employees’ job outcomes: the mediating role of job embeddedness

    Article • The Journal of Management Development, May 2019, Emerald

    Prof. Dr. Osman M. Karatepe

  46. The effects of nonwork and personal resources on frontline bank employees’ work engagement and critical job outcomes

    Article • The International Journal of Bank Marketing, May 2019, Emerald

    Prof. Dr. Osman M. Karatepe

  47. Outcomes of workplace ostracism among restaurant employees

    Article • Tourism Management Perspectives, April 2019, Elsevier

    Prof. Dr. Osman M. Karatepe

  48. Got political skill?

    Article • International Journal of Contemporary Hospitality Management, March 2019, Emerald

    Prof. Dr. Osman M. Karatepe

  49. Unraveling the black box

    Article • Employee Relations, January 2019, Emerald

    Prof. Dr. Osman M. Karatepe

  50. Nurses’ Perceptions of Job Embeddedness in Public Hospitals

    Article • SAGE Open, January 2019, SAGE Publications

    Prof. Dr. Osman M. Karatepe

  51. Internal marketing practices, genuine emotions and their effects on hotel employees’ customer-oriented behaviors

    Article • Journal of Human Resources in Hospitality & Tourism, December 2018, Taylor & Francis

    Prof. Dr. Osman M. Karatepe, Nihal Sütütemiz

  52. The impact of job insecurity on critical hotel employee outcomes: The mediating role of self-efficacy

    Article • Journal of Hospitality Marketing & Management, December 2018, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  53. Does trust in organization mediate the influence of servant leadership on satisfaction outcomes among flight attendants?

    Article • International Journal of Contemporary Hospitality Management, December 2018, Emerald

    shiva ilkhanizadeh, Prof. Dr. Osman M. Karatepe

  54. Do Gender and Prior Experience Moderate the Factors Influencing Attitude toward Using Social Media for Festival Attendance?

    Article • Sustainability, September 2018, MDPI AG

    Prof. Dr. Osman M. Karatepe

  55. Test of an integrative model of travel-related social media users’ switching intentions

    Article • Service Business, September 2018, Springer Science + Business Media

    Prof. Dr. Osman M. Karatepe

  56. Frontline hotel employees’ psychological capital, trust in organization, and their effects on nonattendance intentions, absenteeism, and creative performance

    Article • Journal of Hospitality Marketing & Management, September 2018, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  57. Stressors, work engagement and their effects on hotel employee outcomes

    Article • Service Industries Journal, September 2018, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  58. The effects of organizational and personal resources on stress, engagement, and job outcomes

    Article • International Journal of Hospitality Management, August 2018, Elsevier

    Prof. Dr. Osman M. Karatepe

  59. Servant leadership, organisational trust, and bank employee outcomes

    Article • Service Industries Journal, April 2018, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  60. Does positive affectivity moderate the effect of burnout on job outcomes? An empirical investigation among hotel employees

    Article • Journal of Human Resources in Hospitality & Tourism, April 2018, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  61. Antecedents and outcomes of job insecurity among salespeople

    Article • Marketing Intelligence & Planning, April 2018, Emerald

    Prof. Dr. Osman M. Karatepe

  62. Linking resources to career satisfaction through work–family enrichment

    Article • Service Industries Journal, March 2018, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  63. High-performance work practices and hotel employee outcomes

    Article • International Journal of Contemporary Hospitality Management, February 2018, Emerald

    Prof. Dr. Osman M. Karatepe

  64. An exploration of the factors influencing social media continuance usage and information sharing intentions among Korean travellers

    Article • Tourism Management, December 2017, Elsevier

    Prof. Dr. Osman M. Karatepe

  65. The effects of psychological capital and work engagement on nurses’ lateness attitude and turnover intentions

    Article • The Journal of Management Development, September 2017, Emerald

    Prof. Dr. Osman M. Karatepe

  66. Test of a mediation model of psychological capital among hotel salespeople

    Article • International Journal of Contemporary Hospitality Management, August 2017, Emerald

    Prof. Dr. Osman M. Karatepe

  67. Outcomes of job crafting among flight attendants

    Article • Journal of Air Transport Management, July 2017, Elsevier

    Prof. Dr. Osman M. Karatepe

  68. Work engagement and turnover intentions

    Article • International Journal of Contemporary Hospitality Management, June 2017, Emerald

    Prof. Dr. Osman M. Karatepe

  69. Does hotel employees’ quality of work life mediate the effect of psychological capital on job outcomes?

    Article • International Journal of Contemporary Hospitality Management, June 2017, Emerald

    Prof. Dr. Osman M. Karatepe, Seungjae Lee

  70. Psychological contract breach and service innovation behavior: psychological capital as a mediator

    Article • Service Business, May 2017, Springer Science + Business Media

    Prof. Dr. Osman M. Karatepe

  71. An examination of the consequences of corporate social responsibility in the airline industry: Work engagement, career satisfaction, and voice behavior

    Article • Journal of Air Transport Management, March 2017, Elsevier

    shiva ilkhanizadeh, Prof. Dr. Osman M. Karatepe

  72. The mediating role of work engagement in the relationship between high-performance work practices and job outcomes of employees in Nigeria

    Article • International Journal of Contemporary Hospitality Management, October 2016, Emerald

    Prof. Dr. Osman M. Karatepe

  73. Leader political skill and casino dealer morale: the mediating role of follower perceptions of leader–member exchange

    Article • Service Business, October 2016, Springer Science + Business Media

    Prof. Dr. Osman M. Karatepe

  74. The effects of work social support and career adaptability on career satisfaction and turnover intentions

    Article • Journal of Management & Organization, August 2016, Cambridge University Press

    Prof. Dr. Osman M. Karatepe

  75. Service employees’ fit, work-family conflict, and work engagement

    Article • Journal of Services Marketing, August 2016, Emerald

    Prof. Dr. Osman M. Karatepe

  76. An empirical investigation of psychological capital among flight attendants

    Article • Journal of Air Transport Management, August 2016, Elsevier

    Prof. Dr. Osman M. Karatepe

  77. The effects of organization mission fulfillment and perceived organizational support on job performance

    Article • The International Journal of Bank Marketing, May 2016, Emerald

    Prof. Dr. Osman M. Karatepe

  78. Test of a mediational model of organization mission fulfillment: evidence from the hotel industry

    Article • International Journal of Contemporary Hospitality Management, May 2016, Emerald

    Prof. Dr. Osman M. Karatepe

  79. Does job embeddedness mediate the effects of coworker and family support on creative performance? An empirical study in the hotel industry

    Article • Journal of Human Resources in Hospitality & Tourism, January 2016, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  80. Investigating the impact of customer orientation on innovativeness: evidence from born-global firms in Turkey

    Article • Economic Research-Ekonomska Istraživanja, January 2016, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  81. The Effect of Psychological Climate on Job Outcomes: Evidence from the Airline Industry

    Article • Journal of Travel & Tourism Marketing, October 2015, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  82. Do psychological capital and work engagement foster frontline employees’ satisfaction?

    Article • International Journal of Contemporary Hospitality Management, August 2015, Emerald

    Prof. Dr. Osman M. Karatepe

  83. High-Performance Work Practices, Perceived Organizational Support, and Their Effects on Job Outcomes: Test of a Mediational Model

    Article • International Journal of Hospitality & Tourism Administration, July 2015, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  84. Does Manager Support Reduce the Effect of Work–Family Conflict on Emotional Exhaustion and Turnover Intentions?

    Article • Journal of Human Resources in Hospitality & Tourism, April 2015, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  85. High-performance work practices, career satisfaction, and service recovery performance: a study of flight attendants

    Article • Tourism Review, April 2015, Emerald

    Prof. Dr. Osman M. Karatepe, Mrs sanaz vatankhah

  86. Do personal resources mediate the effect of perceived organizational support on emotional exhaustion and job outcomes?

    Article • International Journal of Contemporary Hospitality Management, February 2015, Emerald

    Prof. Dr. Osman M. Karatepe

  87. Gender-choice behavior linkages: an investigation in the hospitality industry

    Article • Tourism and hospitality management, January 2015, University of Rijeka, Faculty of Tourism and Hospitality Management

    Prof. Dr. Osman M. Karatepe

  88. The effect of psychological capital on conflicts in the work–family interface, turnover and absence intentions

    Article • International Journal of Hospitality Management, October 2014, Elsevier

    Prof. Dr. Osman M. Karatepe

  89. The effects of perceived crowding, emotional dissonance, and emotional exhaustion on critical job outcomes: A study of ground staff in the airline industry

    Article • Journal of Air Transport Management, August 2014, Elsevier

    Prof. Dr. Osman M. Karatepe

  90. Hope, Work Engagement, and Organizationally Valued Performance Outcomes: An Empirical Study in the Hotel Industry

    Article • Journal of Hospitality Marketing & Management, May 2014, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  91. The effects of high-performance work practices and job embeddedness on flight attendants' performance outcomes

    Article • Journal of Air Transport Management, May 2014, Elsevier

    Prof. Dr. Osman M. Karatepe

  92. The Effects of High-Performance Work Practices on Perceived Organizational Support and Turnover Intentions: Evidence from the Airline Industry

    Article • Journal of Human Resources in Hospitality & Tourism, March 2014, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  93. Exploring the Role of Organizational and Personal Resources in Explaining Nurse Performance in Public Hospitals in the Turkish Republic of Northern Cyprus

    Article • Journal of Health Management, March 2014, SAGE Publications

    Prof. Dr. Osman M. Karatepe

  94. Linking core self-evaluations and work engagement to work-family facilitation

    Article • International Journal of Contemporary Hospitality Management, February 2014, Emerald

    Prof. Dr. Osman M. Karatepe

  95. The relationship between customer-related social stressors and job outcomes: the mediating role of emotional exhaustion

    Article • Economic Research-Ekonomska Istraživanja, January 2014, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  96. Does work engagement mediate the effects of challenge stressors on job outcomes? Evidence from the hotel industry

    Article • International Journal of Hospitality Management, January 2014, Elsevier

    Prof. Dr. Osman M. Karatepe

  97. The Importance of Supervisor Support for Effective Hotel Employees

    Article • Cornell Hospitality Quarterly, November 2013, SAGE Publications

    Prof. Dr. Osman M. Karatepe

  98. High‐performance work practices, work social support and their effects on job embeddedness and turnover intentions

    Article • International Journal of Contemporary Hospitality Management, August 2013, Emerald

    Prof. Dr. Osman M. Karatepe

  99. The Effects of Work–Family Conflict and Facilitation on Turnover Intentions: The Moderating Role of Core Self-Evaluations

    Article • International Journal of Hospitality & Tourism Administration, July 2013, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  100. The effect of job resourcefulness on role stress, emotional exhaustion and overall performance: A study of frontline bank employees

    Article • Journal of Financial Services Marketing, June 2013, Nature

    Prof. Dr. Osman M. Karatepe

  101. The effects of work overload and work‐family conflict on job embeddedness and job performance

    Article • International Journal of Contemporary Hospitality Management, May 2013, Emerald

    Prof. Dr. Osman M. Karatepe

  102. Correlates of Nonwork and Work Satisfaction Among Hotel Employees: Implications for Managers

    Article • Journal of Hospitality Marketing & Management, May 2013, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  103. High-performance work practices and hotel employee performance: The mediation of work engagement

    Article • International Journal of Hospitality Management, March 2013, Elsevier

    Prof. Dr. Osman M. Karatepe

  104. Perceptions of organizational politics and hotel employee outcomes

    Article • International Journal of Contemporary Hospitality Management, February 2013, Emerald

    Prof. Dr. Osman M. Karatepe

  105. Does hope moderate the impact of job burnout on frontline bank employees’ in‐role and extra‐role performances?

    Article • The International Journal of Bank Marketing, January 2013, Emerald

    Prof. Dr. Osman M. Karatepe

  106. Hotel Employee Work Engagement Questionnaire

    Article • January 2013, American Psychological Association (APA)

    Prof. Dr. Osman M. Karatepe

  107. Who Is Likely to Quit Nursing Jobs? A Study in the Turkish Republic of Northern Cyprus

    Article • Health Marketing Quarterly, January 2013, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  108. Does Work Engagement Mediate the Effect of Polychronicity on Performance Outcomes? A Study in the Hospitality Industry in Northern Cyprus

    Article • Journal of Human Resources in Hospitality & Tourism, January 2013, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  109. Inking Perceived Ethical Climate to Performance Outcomes: The Mediating Role of Job Embeddedness

    Article • Economic Research-Ekonomska Istraživanja, January 2013, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  110. Work Engagement as a Mediator of the Effects of Personality Traits on Job Outcomes: A Study of Frontline Employees

    Article • Services Marketing Quarterly, October 2012, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  111. Perceived Ethical Climate and Hotel Employee Outcomes: An Empirical Investigation in Nigeria

    Article • Journal of Quality Assurance in Hospitality & Tourism, October 2012, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  112. The effect of management commitment to service quality on job embeddedness and performance outcomes

    Article • Journal of Business Economics and Management, September 2012, Vilnius Gediminas Technical University

    Prof. Dr. Osman M. Karatepe

  113. Perceived organizational support, career satisfaction, and performance outcomes

    Article • International Journal of Contemporary Hospitality Management, July 2012, Emerald

    Prof. Dr. Osman M. Karatepe

  114. Job Embeddedness as a Moderator of the Impact of Organisational Justice on Turnover Intentions: a Study in Iran

    Article • International Journal of Tourism Research, June 2012, Wiley

    Prof. Dr. Osman M. Karatepe

  115. Does Job Embeddedness Mediate the Effect of Work Engagement on Job Outcomes? A Study of Hotel Employees in Cameroon

    Article • Journal of Hospitality Marketing & Management, May 2012, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  116. Affectivity and organizational politics as antecedents of burnout among frontline hotel employees

    Article • International Journal of Hospitality Management, March 2012, Elsevier

    Prof. Dr. Osman M. Karatepe

  117. Does Customer Orientation Mediate the Effect of Job Resourcefulness on Hotel Employee Outcomes? Evidence from Iran

    Article • Journal of Hospitality and Tourism Management, January 2012, Elsevier

    Prof. Dr. Osman M. Karatepe

  118. Work-Related Depression in Frontline Service Jobs in the Hospitality Industry: Evidence from Iran

    Article • Journal of Human Resources in Hospitality & Tourism, January 2012, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  119. Job Resources, Work Engagement, and Hotel Employee Outcomes: A Time-Lagged Analysis

    Article • Economic Research-Ekonomska Istraživanja, January 2012, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  120. Job Resources, Work Engagement, and Hotel Employee Outcomes: A Time-Lagged Analysis

    Article • Economic Research-Ekonomska Istraživanja, January 2012, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  121. Procedural Justice, Work Engagement, and Job Outcomes: Evidence from Nigeria

    Article • Journal of Hospitality Marketing & Management, November 2011, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  122. Core self-evaluations, exhaustion, and job outcomes: A study of frontline hotel employees in Iran

    Article • Tourism and Hospitality Research, August 2011, SAGE Publications

    Prof. Dr. Osman M. Karatepe

  123. The Effects of Coworker and Perceived Organizational Support on Hotel Employee Outcomes

    Article • Journal of Hospitality & Tourism Research, July 2011, SAGE Publications

    Prof. Dr. Osman M. Karatepe

  124. Work‐related depression in the hotel industry: a study in the United Arab Emirates

    Article • International Journal of Contemporary Hospitality Management, July 2011, Emerald

    Prof. Dr. Osman M. Karatepe

  125. Efficacy of Job and Personal Resources across Psychological and Behavioral Outcomes in the Hotel Industry

    Article • Journal of Human Resources in Hospitality & Tourism, July 2011, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  126. Service Quality, Customer Satisfaction and Loyalty: The Moderating Role of Gender

    Article • Journal of Business Economics and Management, June 2011, Vilnius Gediminas Technical University

    Prof. Dr. Osman M. Karatepe

  127. Customer Aggression, Emotional Exhaustion, and Hotel Employee Outcomes: A Study in the United Arab Emirates

    Article • Journal of Travel & Tourism Marketing, April 2011, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  128. Do customer orientation and job resourcefulness moderate the impact of interrole conflicts on frontline employees’ performance?

    Article • Tourism and Hospitality Research, April 2011, SAGE Publications

    Prof. Dr. Osman M. Karatepe

  129. Do job resources moderate the effect of emotional dissonance on burnout?

    Article • International Journal of Contemporary Hospitality Management, February 2011, Emerald

    Prof. Dr. Osman M. Karatepe

  130. Job Resourcefulness as a Moderator of the Work-Family Conflict — Job Satisfaction Relationship: A Study of Hotel Employees in Nigeria

    Article • Journal of Hospitality and Tourism Management, January 2011, Elsevier

    Prof. Dr. Osman M. Karatepe

  131. Relative efficacy of organizational support and personality traits in predicting service recovery and job performances: a study of frontline employees in Turkey

    Article • Tourism Review, September 2010, Emerald

    Prof. Dr. Osman M. Karatepe

  132. The effect of positive and negative work‐family interaction on exhaustion

    Article • International Journal of Contemporary Hospitality Management, August 2010, Emerald

    Prof. Dr. Osman M. Karatepe

  133. The impacts of core self-evaluations on customer-related social stressors and emotional exhaustion

    Article • Service Industries Journal, May 2010, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  134. The effect of positive and negative work-family interaction on exhaustion: does work social support make a difference?

    Article • International Journal of Contemporary Hospitality Management, January 2010, Emerald

    Prof. Dr. Osman M. Karatepe

  135. Do Core Self-Evaluations Mediate the Effect of Coworker Support on Work Engagement? A Study of Hotel Employees in Iran

    Article • Journal of Hospitality and Tourism Management, January 2010, Elsevier

    Prof. Dr. Osman M. Karatepe

  136. An Investigation of the Role of Job Resources in Mitigating Customer-Related Social Stressors and Emotional Exhaustion

    Article • Services Marketing Quarterly, December 2009, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  137. Role Stress, Emotional Exhaustion, and Turnover Intentions: Does Organizational Tenure in Hotels Matter?

    Article • Journal of Human Resources in Hospitality & Tourism, December 2009, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  138. The effects of job and personal resources on hotel employees’ work engagement

    Article • International Journal of Hospitality Management, December 2009, Elsevier

    Prof. Dr. Osman M. Karatepe

  139. The Effects of Involvement and Social Support on Frontline Employee Outcomes: Evidence From the Albanian Hotel Industry

    Article • International Journal of Hospitality & Tourism Administration, October 2009, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  140. Emotional dissonance and emotional exhaustion among hotel employees in Nigeria

    Article • International Journal of Hospitality Management, September 2009, Elsevier

    Prof. Dr. Osman M. Karatepe

  141. Outcomes of customer verbal aggression among hotel employees

    Article • International Journal of Contemporary Hospitality Management, August 2009, Emerald

    Prof. Dr. Osman M. Karatepe

  142. The effects of two directions of conflict and facilitation on frontline employees’ job outcomes

    Article • Service Industries Journal, July 2009, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  143. An Investigation of the Joint Effects of Organisational Tenure and Supervisor Support on Work-Family Conflict and Turnover Intentions

    Article • Journal of Hospitality and Tourism Management, January 2009, Elsevier

    Prof. Dr. Osman M. Karatepe

  144. Antecedents and outcomes of work–family facilitation and family–work facilitation among frontline hotel employees

    Article • International Journal of Hospitality Management, December 2008, Elsevier

    Prof. Dr. Osman M. Karatepe

  145. The Effects of Job Demands, Job Resources and Intrinsic Motivation on Emotional Exhaustion and Turnover Intentions: A Study in the Turkish Hotel Industry

    Article • International Journal of Hospitality & Tourism Administration, October 2008, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  146. Erratum

    Article • Cornell Hospitality Quarterly, October 2008, SAGE Publications

    Prof. Dr. Osman M. Karatepe

  147. An Examination of the Selected Antecedents and Outcomes of Work-Family Conflict and Family-Work Conflict in Frontline Service Jobs

    Article • Services Marketing Quarterly, August 2008, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  148. Supervisor Support, Work-Family Conflict, and Satisfaction Outcomes: An Empirical Study in the Hotel Industry

    Article • Journal of Human Resources in Hospitality & Tourism, July 2008, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  149. Work-Family Conflict and Facilitation in the Hotel Industry

    Article • Cornell Hospitality Quarterly, May 2008, SAGE Publications

    Prof. Dr. Osman M. Karatepe

  150. Attitudinal and behavioral consequences of work‐family conflict and family‐work conflict

    Article • International Journal of Service Industry Management, March 2008, Emerald

    Prof. Dr. Osman M. Karatepe

  151. Affectivity, conflicts in the work–family interface, and hotel employee outcomes

    Article • International Journal of Hospitality Management, March 2008, Elsevier

    Prof. Dr. Osman M. Karatepe

  152. Role stress, burnout and their effects on frontline hotel employees' job performance: evidence from Northern Cyprus

    Article • International Journal of Tourism Research, January 2008, Wiley

    Prof. Dr. Osman M. Karatepe

  153. Work-family conflict and facilitation: implications for hospitality researchers

    Article • January 2008, Elsevier

    Prof. Dr. Osman M. Karatepe

  154. Conflict, exhaustion, and motivation: A study of frontline employees in Northern Cyprus hotels

    Article • International Journal of Hospitality Management, September 2007, Elsevier

    Prof. Dr. Osman M. Karatepe

  155. The Impact of Self-Efficacy on Job Outcomes of Hotel Employees

    Article • International Journal of Hospitality & Tourism Administration, August 2007, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  156. The Effects of Customer Orientation and Job Resources on Frontline Employees' Job Outcomes

    Article • Services Marketing Quarterly, June 2007, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  157. Relationships of supervisor support and conflicts in the work–family interface with the selected job outcomes of frontline employees

    Article • Tourism Management, February 2007, Elsevier

    Prof. Dr. Osman M. Karatepe

  158. Supervisor Support and Work–family Conflict Model Questionnaire

    Article • January 2007, American Psychological Association (APA)

    Prof. Dr. Osman M. Karatepe

  159. An empirical study of the selected consequences of frontline employees’ work–family conflict and family–work conflict

    Article • Tourism Management, October 2006, Elsevier

    Prof. Dr. Osman M. Karatepe

  160. Does gender moderate the effects of role stress in frontline service jobs?

    Article • Journal of Business Research, October 2006, Elsevier

    Prof. Dr. Osman M. Karatepe

  161. The effects of selected individual characteristics on frontline employee performance and job satisfaction

    Article • Tourism Management, August 2006, Elsevier

    Prof. Dr. Osman M. Karatepe

  162. The effects of work role and family role variables on psychological and behavioral outcomes of frontline employees

    Article • Tourism Management, April 2006, Elsevier

    Prof. Dr. Osman M. Karatepe

  163. The effects of work‐family conflict, emotional exhaustion, and intrinsic motivation on job outcomes of front‐line employees

    Article • The International Journal of Bank Marketing, April 2006, Emerald

    Prof. Dr. Osman M. Karatepe

  164. Customer complaints and organizational responses: the effects of complainants’ perceptions of justice on satisfaction and loyalty

    Article • International Journal of Hospitality Management, March 2006, Elsevier

    Prof. Dr. Osman M. Karatepe

  165. The effects of selected antecedents on the service recovery performance of frontline employees

    Article • Service Industries Journal, January 2006, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  166. Measuring service quality of banks: Scale development and validation

    Article • Journal of Retailing and Consumer Services, September 2005, Elsevier

    Prof. Dr. Osman M. Karatepe

  167. Measuring Marketing Culture

    Article • Journal of Travel & Tourism Marketing, June 2005, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  168. The effects of organizational responses to complaints on satisfaction and loyalty: a study of hotel guests in Northern Cyprus

    Article • Managing Service Quality, December 2004, Emerald

    Prof. Dr. Osman M. Karatepe

  169. Customer Complaints and Organizational Responses: A Study of Hotel Guests in Northern Cyprus

    Article • Journal of Hospitality & Leisure Marketing, August 2004, The Haworth Press

    Prof. Dr. Osman M. Karatepe

  170. Measuring service quality of travel agents: evidence from Northern Cyprus

    Article • Service Industries Journal, May 2004, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  171. Effects of Job Standardization and Job Satisfaction on Service Quality

    Article • Services Marketing Quarterly, April 2004, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  172. Antecedents and outcomes of service recovery performance: an empirical study of frontline employees in Turkish banks

    Article • The International Journal of Bank Marketing, October 2003, Emerald

    Prof. Dr. Osman M. Karatepe

  173. The Effect of Management Commitment to Service Quality on Employees' Affective and Performance Outcomes

    Article • Journal of the Academy of Marketing Science, June 2003, Springer Science + Business Media

    Prof. Dr. Osman M. Karatepe

  174. The Measurement of Job Satisfaction

    Article • International Journal of Hospitality & Tourism Administration, January 2003, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  175. MEASURING THE QUALITY OF AIRLINE SERVICES: EVIDENCE FROM NORTHERN CYPRUS

    Article • Tourism Analysis, January 2003, Cognizant Communication Corporation

    Prof. Dr. Osman M. Karatepe

  176. Measuring Service Quality in the Hotel Industry: Evidences from Northern Cyprus

    Article • Anatolia, July 2002, Taylor & Francis

    Prof. Dr. Osman M. Karatepe

  177. Work-family conflict and facilitation: implications for hospitality researchers

    Article • Taylor & Francis

    Prof. Dr. Osman M. Karatepe