All Stories

  1. Should I voice to improve workplace practices?

    Article • Business Process Management Journal, June 2024, Emerald

    Associate Professor Dr. Muslim Amin

  2. Does knowledge collecting and donating enhance a bank's salesperson performance?

    Article • Business Process Management Journal, November 2023, Emerald

    Associate Professor Dr. Muslim Amin

  3. LGBTQ hotel selection criteria: a thematic analysis method

    Article • Journal of Hospitality and Tourism Insights, October 2023, Emerald

    Associate Professor Dr. Muslim Amin

  4. High-involvement work practices, work engagement and their effects on bank employees' turnover intentions: the moderating role of functional competence

    Article • The International Journal of Bank Marketing, May 2023, Emerald

    Associate Professor Dr. Muslim Amin

  5. How blockchain technology hyperautomatically affects corporate performance by green supply chain?

    Article • Enterprise Information Systems, May 2023, Taylor & Francis

    Associate Professor Dr. Muslim Amin

  6. The importance of entrepreneurial leadership in fostering bank performance

    Article • The International Journal of Bank Marketing, April 2023, Emerald

    Associate Professor Dr. Muslim Amin

  7. Should I donate secondhand clothes? Cognitive, affective, and conative model during the COVID-19 pandemic

    Article • Journal of Social Marketing, January 2023, Emerald

    Associate Professor Dr. Muslim Amin

  8. UNDERGRADUATE MARKETING STUDENT RETENTION: THE ROLE OF PERSONAL VALUES

    Article • Marketing Education Review, December 2022, Taylor & Francis

    Associate Professor Dr. Muslim Amin

  9. Consumer research during the COVID-19 pandemic: a systematic review

    Article • Nankai Business Review International, September 2022, Emerald

    Associate Professor Dr. Muslim Amin

  10. No trust, no use: how young retail investors build initial trust in financial robo-advisors

    Article • Journal of Financial Reporting and Accounting, July 2022, Emerald

    Associate Professor Dr. Muslim Amin

  11. Leader–member exchange, work–family enrichment and their effects on mental health: the moderating role of remote e-work

    Article • International Journal of Workplace Health Management, July 2022, Emerald

    Prof. Dr. Osman M. Karatepe, Associate Professor Dr. Muslim Amin

  12. Exploring the role of commitment in potential absorptive capacity and its impact on new financial product knowledge: a social media banking perspective

    Article • Journal of Financial Services Marketing, July 2022, Springer Science + Business Media

    Associate Professor Dr. Muslim Amin

  13. A systematic review on halal cosmetic consumption: application of theory method context – attributes decision outcome framework

    Article • Journal of Islamic Accounting and Business Research, June 2022, Emerald

    Associate Professor Dr. Muslim Amin

  14. How do Organizations Respond to Workplace Deviance under the influence of Organizational Citizenship in Public Universities?

    Article • Jurnal Pengurusan, June 2022, Penerbit Universiti Kebangsaan Malaysia (UKM Press)

    Associate Professor Dr. Muslim Amin

  15. The role of empowering leadership and psychological empowerment on nurses’ work engagement and affective commitment

    Article • International Journal of Organizational Analysis, April 2022, Emerald

    Associate Professor Dr. Muslim Amin

  16. A literature review of franchisee performance: Insights for further research

    Article • Cogent Business & Management, March 2022, Taylor & Francis

    Associate Professor Dr. Muslim Amin

  17. Social entrepreneurial sustainability during the COVID-19 pandemic

    Article • Social Enterprise Journal, November 2021, Emerald

    Associate Professor Dr. Muslim Amin

  18. Airline service: low-cost-carriers (LCCs) failure and passenger emotional experience

    Article • Tourism Review, September 2021, Emerald

    Associate Professor Dr. Muslim Amin

  19. Customer personal values of hygiene product consumption: a means-end analytic approach

    Article • Young Consumers Insight and Ideas for Responsible Marketers, August 2021, Emerald

    Associate Professor Dr. Muslim Amin

  20. Determinants of online hotel booking intentions: website quality, social presence, affective commitment, and e-trust

    Article • Journal of Hospitality Marketing & Management, July 2021, Taylor & Francis

    Associate Professor Dr. Muslim Amin

  21. Revisiting the moderating role of culture between job characteristics and job satisfaction: a multilevel analysis of 33 countries

    Article • Employee Relations, July 2021, Emerald

    Associate Professor Dr. Muslim Amin

  22. Antecedents and consequences of students’ attitudes towards internationally accredited business schools: a signalling theory perspective

    Article • Journal of Marketing for HIGHER EDUCATION, June 2021, Taylor & Francis

    Associate Professor Dr. Muslim Amin

  23. A systematic review of human capital and employee well-being: putting human capital back on the track

    Article • European Journal of Training and Development, June 2021, Emerald

    Associate Professor Dr. Muslim Amin

  24. Panic buying: The effect of thinking style and situational ambiguity

    Article • Journal of Retailing and Consumer Services, May 2021, Elsevier

    Associate Professor Dr. Muslim Amin

  25. Social Entrepreneurship and Sustainability: A Conceptual Framework

    Article • Journal of Social Entrepreneurship, April 2021, Taylor & Francis

    Associate Professor Dr. Muslim Amin

  26. The best practices in marketing strategies for the Malaysian business event industry.

    Article • Journal of Hospitality and Tourism Insights, March 2021, Emerald

    Assoc Prof Ts Mohd Zairul, Associate Professor Dr. Muslim Amin

  27. RETRACTED ARTICLE: Impact of COVID-19 pandemic on franchise performance from franchisee perspectives: the role of entrepreneurial orientation, market orientation and franchisor support

    Article • Journal of Sustainable Finance & Investment, March 2021, Taylor & Francis

    Associate Professor Dr. Muslim Amin

  28. How luxury restaurants will enhance the concept of guest delight

    Article • Journal of Hospitality and Tourism Insights, February 2021, Emerald

    Associate Professor Dr. Muslim Amin

  29. Brand anthropomorphism, love and defense: does attitude towards social distancing matter?

    Article • Service Industries Journal, January 2021, Taylor & Francis

    Associate Professor Dr. Muslim Amin

  30. Examining the Effect of Shopping Mall Attributes in Predicting Tourist Shopping Satisfaction and Behavioral Intentions: Variation across Generation X and Y

    Article • Journal of Quality Assurance in Hospitality & Tourism, December 2020, Taylor & Francis

    Associate Professor Dr. Muslim Amin

  31. Internal marketing strategies in United Arab Emirates higher education

    Article • Journal of Enterprise Information Management, December 2020, Emerald

    Associate Professor Dr. Muslim Amin

  32. How smart tourism technologies affect tourist destination loyalty

    Article • Journal of Hospitality and Tourism Technology, October 2020, Emerald

    Associate Professor Dr. Muslim Amin

  33. Does emotional intelligence and empowering leadership affect psychological empowerment and work engagement?

    Article • Leadership & Organization Development Journal, September 2020, Emerald

    Associate Professor Dr. Muslim Amin

  34. Are functional, emotional and social values interrelated? A study of traditional guesthouses in Iran

    Article • International Journal of Contemporary Hospitality Management, July 2020, Emerald

    Dr. S. Mostafa Rasoolimanesh, Associate Professor Dr. Muslim Amin

  35. Repurchase intention: the effect of similarity and client knowledge

    Article • The International Journal of Bank Marketing, July 2020, Emerald

    Associate Professor Dr. Muslim Amin

  36. Qualities of effective cruise marketing strategy

    Article • International Journal of Quality & Reliability Management, November 2018, Emerald

    Associate Professor Dr. Muslim Amin

  37. Total quality and socially responsible management (TQSR-M)

    Article • Benchmarking An International Journal, November 2018, Emerald

    Associate Professor Dr. Muslim Amin

  38. Trust, commitment, customer intimacy and customer loyalty in Islamic banking relationships

    Article • The International Journal of Bank Marketing, June 2018, Emerald

    Associate Professor Dr. Muslim Amin

  39. The structural relationship between TQM, employee satisfaction and hotel performance

    Article • International Journal of Contemporary Hospitality Management, April 2017, Emerald

    Associate Professor Dr. Muslim Amin

  40. Determinants of App Stores Continuance Behavior: A PLS Path Modelling Approach

    Article • Journal of Internet Commerce, October 2016, Taylor & Francis

    Associate Professor Dr. Muslim Amin

  41. 3G post adoption users experience with telecommunications services

    Article • Nankai Business Review International, August 2016, Emerald

    Associate Professor Dr. Muslim Amin, Norshidah Mohamed

  42. Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty

    Article • The International Journal of Bank Marketing, May 2016, Emerald

    Associate Professor Dr. Muslim Amin

  43. The effect of market orientation as a mediating variable in the relationship between entrepreneurial orientation and SMEs performance

    Article • Nankai Business Review International, March 2016, Emerald

    Associate Professor Dr. Muslim Amin, Professor Ramayah T.

  44. Online impulse buying of tourism products

    Article • Journal of Hospitality and Tourism Technology, February 2016, Emerald

    Associate Professor Dr. Muslim Amin, Dr Faizan Ali

  45. International students’ course satisfaction and continuance behavioral intention in higher education setting: an empirical assessment in Malaysia

    Article • Asia Pacific Education Review, December 2015, Springer Science + Business Media

    Associate Professor Dr. Muslim Amin, Dr Sajad Rezaei

  46. The Role of Physical Environment, Price Perceptions, and Consumption Emotions in Developing Customer Satisfaction in Chinese Resort Hotels

    Article • Journal of Quality Assurance in Hospitality & Tourism, December 2015, Taylor & Francis

    Associate Professor Dr. Muslim Amin

  47. An Integrated Model of Service Experience, Emotions, Satisfaction, and Price Acceptance: An Empirical Analysis in the Chinese Hospitality Industry

    Article • Journal of Hospitality Marketing & Management, April 2015, Taylor & Francis

    Dr Faizan Ali, Associate Professor Dr. Muslim Amin

  48. The effectiveness of green product positioning and marketing strategies towards purchase intention in Malaysia

    Article • International Journal of Innovation and Learning, January 2015, Inderscience Publishers

    Dr Faizan Ali, Associate Professor Dr. Muslim Amin

  49. Examining job seekers' perception and behavioural intention toward online recruitment: a PLS path modelling approach

    Article • J for Global Business Advancement, January 2015, Inderscience Publishers

    Associate Professor Dr. Muslim Amin, Dr Sajad Rezaei

  50. The effect of entrepreneurship orientation and learning orientation on SMEs' performance: an SEM-PLS approach

    Article • J for International Business and Entrepreneurship Development, January 2015, Inderscience Publishers

    Associate Professor Dr. Muslim Amin

  51. User satisfaction with mobile websites: the impact of perceived usefulness (PU), perceived ease of use (PEOU) and trust

    Article • Nankai Business Review International, July 2014, Emerald

    Associate Professor Dr. Muslim Amin, Dr Sajad Rezaei, Miss Maryam Abolghasemi

  52. Online repatronage intention: an empirical study among Malaysian experienced online shoppers

    Article • International Journal of Retail & Distribution Management, May 2014, Emerald

    Dr Sajad Rezaei, Associate Professor Dr. Muslim Amin

  53. The impact of human resource management practices on performance

    Article • The TQM Journal, March 2014, Emerald

    Associate Professor Dr. Muslim Amin

  54. The influence of physical environment on emotions, customer satisfaction and behavioural intentions in Chinese resort hotel industry

    Article • J for Global Business Advancement, January 2014, Inderscience Publishers

    Dr Faizan Ali, Associate Professor Dr. Muslim Amin

  55. Hospital service quality and its effects on patient satisfaction and behavioural intention

    Article • Clinical Governance An International Journal, July 2013, Emerald

    Associate Professor Dr. Muslim Amin

  56. Service Quality Dimension and Customer Satisfaction: An Empirical Study in the Malaysian Hotel Industry

    Article • Services Marketing Quarterly, April 2013, Taylor & Francis

    Associate Professor Dr. Muslim Amin

  57. Islamic banks

    Article • The International Journal of Bank Marketing, February 2013, Emerald

    Associate Professor Dr. Muslim Amin

  58. Exploring online repurchase behavioural intention of university students in Malaysia

    Article • J for Global Business Advancement, January 2013, Inderscience Publishers

    Associate Professor Dr. Muslim Amin, Dr Sajad Rezaei

  59. The role of customer satisfaction in enhancing customer loyalty in Malaysian Islamic banks

    Article • Service Industries Journal, July 2011, Taylor & Francis

    Associate Professor Dr. Muslim Amin

  60. An examination of the relationship between service quality perception and customer satisfaction

    Article • International Journal of Islamic and Middle Eastern Finance and Management, August 2008, Emerald

    Associate Professor Dr. Muslim Amin

  61. The impact of knowledge management, brand orientation and global marketing strategy on performance

    Article • Edward Elgar Publishing

    Associate Professor Dr. Muslim Amin, Dr Sajad Rezaei