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  1. Validating an L2 Academic Group Oral Assessment: Insights From a Spoken Learner Corpus

    Article • Language Assessment Quarterly, February 2019, Taylor & Francis

    Dr Peter R Crosthwaite, Michelle Raquel

  2. Can subject matter experts rate the English language skills of customer services representatives (CSRs) at work in Indian contact centre?

    Article • Language Assessment Quarterly, January 2019, Taylor & Francis

    Michelle Raquel, jane lockwood