All Stories

  1. Exploring memorable experiences in luxury hotels
  2. Guest Editorial: contemporary Issues in luxury marketing and branding
  3. Toward a better understanding of key determinants and consequences of masstige consumption
  4. Dynamic and Ordinary Capabilities: A Project Management Perspective
  5. Incorporating the risk of knowledge loss in supply chain risk management
  6. Impact of Risk Attitude on Risk, Opportunity, and Performance Assessment of Construction Projects
  7. The impact of integrated multi-unit service touchpoints on word-of-mouth recommendations, product satisfaction, and repurchase intentions
  8. The adoption of artificial intelligence and robotics in the hotel industry: prospects and challenges
  9. Exploring Probabilistic Network‐Based Modeling of Multidimensional Factors Associated with Country Risk
  10. A new 3D Viewer system based on hand gesture recognition for smart interaction
  11. Toward a better understanding of the main antecedents and outcomes of consumer-based perceived product innovativeness
  12. A Sustainable Operations Proposal Framework for Improving the Healthcare Institution and Community Relationships
  13. Blockchain technology for smart city and smart tourism: latest trends and challenges
  14. Drivers of user loyalty intention and commitment to a search engine: An exploratory study
  15. Smart City and Smart Tourism: A Case of Dubai
  16. Drivers of contract renewal in international B2B services: a firm-level analysis
  17. Dynamics of Enterprise Architecture in the Korean Public Sector: Transformational Change vs. Transactional Change
  18. The problem with standardizing international market research: A case study from B2B services
  19. An Empirical Study of E-Government Service Adoption: Culture and Behavioral Intention
  20. Information cues roles in product evaluations: the case of the UK cosmetics market
  21. Customer attitudes of stayers and defectors in B2B services: Are they really different?
  22. Customer dissatisfaction and defection: The hidden costs of downsizing
  23. Understanding the causes of defection among satisfied B2B service customers
  24. Cross‐cultural comparison of customer satisfaction research: USA vs Japan