All Stories

  1. Leveraging service design for healthcare transformation: toward people-centered, integrated, and technology-enabled healthcare systems

    Article • Journal of Service Management, April 2020, Emerald

    Lia Patricio

  2. Upframing Service Design and Innovation for Research Impact

    Article • Journal of Service Research, December 2017, SAGE Publications

    Lia Patricio, Professor Anders Gustafsson

  3. Understanding value co-creation in complex services with many actors

    Article • Journal of Service Management, August 2014, Emerald

    Lia Patricio

  4. Understanding participation in company social networks

    Article • Journal of Service Management, October 2013, Emerald

    Lia Patricio