All Stories

  1. Dimensionality and Consequences of Customer Engagement: A Social Exchange Perspective

    Article • Vision The Journal of Business Perspective, July 2019, SAGE Publications

    Raouf Rather , Dr jyoti Sharma

  2. Exploring the impact of total quality service on bank employees’ organisational commitment

    Article • Asian Journal on Quality, November 2012, Emerald

    Gurjeet Sahi, Dr jyoti Sharma