All Stories

  1. Performance and service quality enhancement in a healthcare setting through lean six sigma strategy

    Article • International Journal of Quality & Reliability Management, November 2021, Emerald

    Dr Alessandro Laureani, Dr Chad M Laux

  2. Leading Lean Six Sigma

    Article • June 2021, Emerald

    Dr Alessandro Laureani

  3. Leadership and Lean Six Sigma: a systematic literature review

    Article • Total Quality Management & Business Excellence, February 2017, Taylor & Francis

    Dr Alessandro Laureani

  4. Leadership – a critical success factor for the effective implementation of Lean Six Sigma

    Article • Total Quality Management & Business Excellence, July 2016, Taylor & Francis

    Dr Alessandro Laureani

  5. Leadership characteristics for Lean Six Sigma

    Article • Total Quality Management & Business Excellence, September 2015, Taylor & Francis

    Dr Alessandro Laureani

  6. Applications of Lean Six Sigma in an Irish hospital

    Article • Leadership in Health Services, September 2013, Emerald

    Jiju Antony, Dr Malcolm P Brady, Dr Alessandro Laureani

  7. Critical success factors for the effective implementation of Lean Sigma

    Article • International Journal of Lean Six Sigma, November 2012, Emerald

    Jiju Antony, Dr Alessandro Laureani

  8. Lean Six Sigma in the Service Industry

    Article • March 2012, IntechOpen

    Dr Alessandro Laureani

  9. Standards for Lean Six Sigma certification

    Article • International Journal of Productivity and Performance Management, December 2011, Emerald

    Dr Alessandro Laureani

  10. Lean six sigma in a call centre: a case study

    Article • International Journal of Productivity and Performance Management, November 2010, Emerald

    Dr Alessandro Laureani

  11. Reducing employees' turnover in transactional services: a Lean Six Sigma case study

    Article • International Journal of Productivity and Performance Management, September 2010, Emerald

    Dr Alessandro Laureani