What is it about?
Employees’ happiness is important for retaining hotel staff because of the nature of their long working hours. Grounded in the Fredrick motivational theory. The survey aimed to ascertain the association between “job satisfaction and turnover intention” in hotel operational staff in the Accra metropolitan area.
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Why is it important?
The recommendation to managers is that this situation can be address by paying hotel worker with good salaries/wages as their reward whilst creating opportunities for promotion.
Perspectives
the motivational theory of the hygiene components is significantly association with staff job happiness and quitting intent in hotels. Hence this study is emphasizing on the hygiene components of the Two-Factor Theory of Motivation for hotel as relevant motivators for hotel managers in the hotel managers
Ms Mildred Nuong Deri
University of Energy and Natural Resources
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This page is a summary of: Relationship between job satisfaction and turnover intention of hotel employees, Research Journal in Advanced Social Sciences, August 2022, Royallite Global,
DOI: 10.58256/rjass.v3i2.810.
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