What is it about?
The amount of millennial employees who are employed in the hospitality and tourism industry has increased significantly. The millennial generation does not endorse the same level of commitment and work ethic to their careers as previous generations. Millennials are more likely to develop mental health problems as they are often dissatisfied with the working conditions. The purpose of the study was to determine the optimal shift length for chefs between the ages of 25 and 39 to promote resilience. A quantitative research approach and a cross-sectional the design was used. Two groups of chefs working various work shift lengths were identified. Shift length was divided into two categories: up to 8 hours and more than 8 hours. The Adult Resilience Measure (ARM-R) was used to measure resilience. There were 150 millennial chef participants who took part in this study. The study found that millennial chefs who worked more than 8-hour shifts are less resilient than those who worked more than 8-hour shifts. The results furthermore indicated that social skills play a significant role in a millennial chef’s levels of resilience. Social support and an 8-hour or less work shift contribute to the resilience levels of millennial chefs and are, therefore, an optimal shift length for resilience. Th
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Why is it important?
The study serves as a guideline to provide advice to both restaurant managers and chefs on coping with stressors in the kitchen environment specifically post-COVID-19 where longer working hours would be required.
Perspectives
An employee works very long hours in the hospitality industry. Employers need to make an effort to create optimal working conditions for their employees and enable them to achieve a healthy work-life balance. If employers make small investments in the right places, they can dramatically change the level of job satisfaction and employee productivity. Restaurants should therefore be more accommodating towards their employees, especially after the pandemic, by providing stress management training which includes stress coping mechanisms. Stress management training will be vital post-COVID-19 as many chefs will have to return to their normal longer shifts.
Dr. Nicola Wakelin-Theron
University of Johannesburg
Read the Original
This page is a summary of: The optimal shift length for the resilient millennial chef, Studia Periegetica, July 2022, Index Copernicus,
DOI: 10.5604/01.3001.0015.9613.
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