What is it about?

A user advisory board made of physicians, clinical researchers, and clinical faculty in biomedicine met with librarians and publishers to share their “pain points,” when trying to access medical literature and information. This paper outlines the main pain points, the potential solutions, and a call to action for library and industry partners.

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Why is it important?

This paper is meant to draw attention to the issues that users face and indicate which issues they might consider most vexing. We encourage librarians and industry members to consider how they might contribute to the mitigation of these proposed end user pain points.

Perspectives

Users felt that time was their biggest barrier, and in our discussions we found that many of the other barriers impacted the time issue more than users might have realized.

Karen E Gutzman
Northwestern University

Read the Original

This page is a summary of: Why are they not accessing it? User barriers to clinical information access, Journal of the Medical Library Association JMLA, January 2021, University Library System, University of Pittsburgh,
DOI: 10.5195/jmla.2021.1051.
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