What do owner-managers in small firms really do?

What is it about?

The research presented is a replication of Mintzberg's on managerial work. The article focuses on owner-managers in small manufacturing firms in an initial attempt to reveal the nature of the work undertaken by this type of managers.

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Why is it important?

Empirically this paper draws on an observational study that deployed the method of structured observation. The daily activities of the small-firm owner-managers in our study are characterized by, among other things, informality and constant interruption as the process by which their work is organized.