What is it about?
Various impacts came to the front from the taxi owner, taxi driver and Taxi marshall, in the taxi industry which is privately owned, and the larges mobility industry in South Africa.
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Why is it important?
Creates jobs within the industry, and contributes significantly the economical growth. The study was aimed to describe the current situation of the taxi industry in the central business district (CBD) of Johannesburg, a world-class African city, during the COVID-19 pandemic. The minibus industry offers South African commuters a cheaper and more convenient alternative to the formalized public transportation system. These taxis are mainly used by people of color.
Perspectives
Limited guidance was provided during the initial stages of the pandemic, with no formal training. No financial support was available, as drivers do not comply with the requirements for membership on the unemployment Insurance Fund (UIF). Illegal full-capacity loading, strikes, and price increases were also evident. Participants’ well-being was affected and now a financial burden to produce sanitizers. They suffered a loss of income, a shortage of food, and no job security, due to shift rotations necessitated by limited commuters. Limited suggestions were made with regard to sustainable practices and new innovative technological advances that could support the industry during the lockdown and going forward. A dramatically improved urban environment is required, as variations will become the norm in on-demand transportation.
Dr. Nicola Wakelin-Theron
University of Johannesburg
Read the Original
This page is a summary of: Exploring the impact of COVID-19 on the taxi industry in the City of Johannesburg, Harvard Deusto Business Research, September 2021, Harvard Deusto Business Research, EAE Business School,
DOI: 10.48132/hdbr.329.
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