What is it about?
This study reviews how hospitals are introducing robotic technologies, such as surgical and pharmacy robots, and how staff and organisations adapt to these changes. It explores the successes and difficulties of implementing robots in healthcare, focusing on the way people, processes, and management practices influence adoption. The findings show that while robotics can improve patient care and efficiency, poor planning, lack of staff involvement, and weak change management often create barriers.
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Why is it important?
Robotic technologies are increasingly used in healthcare to improve safety, accuracy, and efficiency. However, many hospitals face challenges when trying to integrate these innovations into daily practice. This research is important because it identifies the organisational and management issues that often prevent robots from being successfully adopted. By addressing these challenges, healthcare organisations can better prepare for the future of digital healthcare.
Perspectives
The aim is for healthcare organisations to use these findings when planning and managing the introduction of robotics. By adopting better change management practices, organisations can reduce staff resistance, lower hidden costs, and improve patient care. Policymakers and technology companies may also use this research to design more realistic strategies for supporting innovation in healthcare.
Seun Oguntoyinbo
University of the West of England
Read the Original
This page is a summary of: Bridging the Gap: Robotics Adoption and Organisational Change in UK Healthcare, The Open Review, June 2025, South West Doctoral Training Partnership,
DOI: 10.47967/tor10md4f.
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