What is it about?

This publication guides individuals and leaders in developing inclusive workplace practices. It covers practical strategies for respectful communication, bias awareness, and inclusive leadership to create a culture where everyone can thrive. Concepts include understanding dimensions of diversity, supporting cultural competency, using technology to increase accessibility, inclusive practices for office interactions and communications, enhancing empathy and understanding, building interpersonal trust, and promoting psychological safety.

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Why is it important?

This publication addresses the urgent need for inclusive practices in today’s diverse and distributed workplaces. Diversity management strategies have become an integral part of organizational business strategies that enable sustainability in a global marketplace. Companies competing in a global economy perform in international markets with multinational employees, customers, and communities. Embracing diversity of gender, sexual orientation, ethnicity, age, physical and mental ability, religion, class, income, and education within the workforce provides an organizational advantage that ensures not only success and sustainability but also an economic advantage. By providing actionable strategies for cultural competency, accessibility, and psychological safety, this publication empowers leaders and individuals to cultivate work environments that not only meet but also anticipate societal demands for more inclusive workplaces, fostering stronger connections, engagement, and innovation across diverse teams.

Perspectives

There is something incredibly rewarding about contributing to a long-term project, creating something from scratch, and seeing it all come together as part of a larger, impactful whole. I am honored to have designed and authored the module "Inclusive Practices for the Workplace" as part of the Sage Business Skills Collection, the course "Diversity, Equity, Inclusion, Belonging, and Accessibility (DEIBA)" empowers learners to expand their understanding and skills in DEIBA. This process helped me grow as an author and DEI practitioner.

Sr. Manager, DEI, Otis Elevator Company Karen Perham-Lippman
Eastern University

Read the Original

This page is a summary of: Inclusive Practices for the Workplace, January 2024, SAGE Publications,
DOI: 10.4135/9781071956700.
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