What is it about?

This study examines unethical behavior in the workplace, particularly in procurement activities, using a real-life example from Kraft Heinz. The company faced issues when some employees manipulated contract details to falsely report savings, which negatively impacted financial reports and tarnished the company's reputation. The investigation highlights how high performance expectations and cost-cutting pressures can lead to unethical decisions. In response, Kraft Heinz took significant steps, including dismissing those involved, changing leadership, and implementing new strategies and controls to prevent such misconduct in the future. This case underscores the importance of ethical integrity in business practices and the need for continuous monitoring and education to ensure employees uphold the highest standards of honesty and fairness.

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Why is it important?

It shows how even big companies can face serious problems when employees make unethical choices. By learning from Kraft Heinz's experience, other businesses can understand the importance of promoting honesty, setting up checks to prevent misconduct, and taking swift action if rules are broken. This helps protect the company's reputation, ensures fair dealings, and maintains trust with customers and partners. For the academic community, this study matters because it provides a detailed exploration of unethical behavior within a corporate setting, offering insights into the complex interplay between organizational pressures and individual actions.

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This page is a summary of: Procurement Misconduct and the Dynamics of Unethical Behavior in Organizations, September 2023, IGI Global,
DOI: 10.4018/978-1-6684-7885-1.ch002.
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