What is it about?

The objective of this chapter is to propose a theoretical examination, strengthened by an empiric survey of intranet evolutional patterns and the neologism that designates a communication system, for access to and searching of business information based on Internet technologies. This chapter analyses intranet applications and functionalities in order to classify them according to a taxonomy that allows us to distinguish between an institutional intranet, a knowledge management intranet, and an operating intranet.

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Why is it important?

the results show how, basically, companies approach intranet implementation processes in an incremental way, which begins with the integration of the basic functionalities as “communication channel,” “service platform,” or “document management.”

Perspectives

other useful research would be focused on which factors are associated with more effective intranet applications, with reference to organizational (pre-) conditions that can promote the evolutional path towards intranet solutions with a high degree of interactive and collaborative functionalities, without an in-depth and positive impact on core processes

prof pietro previtali
university of pavia

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This page is a summary of: Evolutional Patterns of Intranet Applications, IGI Global,
DOI: 10.4018/978-1-4666-0170-3.ch018.
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