The Impact of ChatGPT on Higher Education

What is it about?

A groundbreaking study by Dr. Juan Dempere, Dr. Kennedy Modugu, Dr. Allam Hesham, and Dr. Lakshmana Kumar Ramasamy explores the profound effects of OpenAI’s ChatGPT on Higher Education Institutions (HEIs). The researchers systematically searched prominent databases, prioritizing peer-reviewed articles, major media outlets, and news publications, ensuring a thorough and unbiased review.

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Photo by Mojahid Mottakin on Unsplash

Photo by Mojahid Mottakin on Unsplash

Why is it important?

Key findings from the study highlight the numerous advantages that Artificial Intelligence (AI) based chatbots like ChatGPT offer in the educational sector. These include support for research activities, automation in grading systems, and fostering enhanced human-computer interactions. The study also underscores the transformative potential of ChatGPT, emphasizing its versatile applications such as streamlined enrollment processes, improved student services, teaching enhancements, research aid, and potential for increased student retention. However, the research also brings to light several concerns. These encompass issues related to online testing security, plagiarism, and broader societal and economic impacts, including job displacement, the digital literacy gap, and AI-induced anxiety. Risks such as privacy breaches, misuse, bias, misinformation, reduced human interaction, and accessibility challenges were identified.

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