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This article gives a brief introduction about Knowledge Management (KM), its need, definition, components, KM assets, challenges and processes of KM initiative at any organisation. It also provides a narration on how the KM initiative has been adopted at ICICI OneSource, to support the achievement of its Business Process Outsourcing objectives. Both knowledge sharing as well as re-use need to be encouraged and recognized at the individual employee level as well as the company level. This is best done by measuring and rewarding knowledge-performance. Sustained strategic commitment and a corporate culture that is conducive to knowledge-performance are vital for success in Knowledge Management. The paper concludes with suggestions for the implication for policy and future practices. Citation: Gunjal., B. (2005). KNOWLEDGE MANAGEMENT: WHY DO WE NEED IT FOR CORPORATES. Malaysian Journal of Library &Amp; Information Science, 10(2), 37–50. Retrieved from https://mjlis.um.edu.my/index.php/MJLIS/article/view/8488
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This page is a summary of: Knowledge Management: Why do we need it for Corporates, April 2019, Center for Open Science,
DOI: 10.31229/osf.io/fy984.
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