What is it about?
Encouraging data entry is one of the hardest tasks. We tried to make it abit easier by understanding what our stakeholders wanted and using some persuasive design techniques. It really worked very effectively. This is a research intervention in a real setting with clinicians. The study is design is interventional where we collected behaviour for 3 months before the intervention and then during and after the intervention.
Featured Image
Why is it important?
This study provides a very clear example of how persuasive design can effect behaviour change. Data entry is a very challenging problem and the PD approach proved very effective. The behaviour change was robust for several months after the study. This study also has implications for data quality in health and how to solve the garbage in/garbage out problem, or at least a first step.
Perspectives
This comes from the Ph.D. work of Justin St-Maurice. Justin designed the intervention guided the implementation and the data collection. The work was very effective, though I still wish we were in a world where highly trained clinicians did not need to be data entry machines.
Dr Catherine M Burns
University of Waterloo
Read the Original
This page is a summary of: Applying Persuasive Design Techniques to Change Data Entry Behaviour in Primary Care, November 2017, JMIR Publications Inc.,
DOI: 10.2196/preprints.9029.
You can read the full text:
Contributors
The following have contributed to this page
