What is it about?
Many nurses perceive that the Electronic Medical Record (EMR) reduces the workload, improves the quality of documentation, and improves safety and patient care. However, other nurses reported that the system and environment of healthcare might impede EMR documentation at the bedside.
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Why is it important?
Understanding the nurses’ views and perceptions of healthcare technologies is crucial. Use, quality, and user satisfaction are three ways to assess the acceptance of EMR. In the clinical practice setting, EMR facilitates communication between nurses and other health professionals, such as physicians, pharmacists, clerical desk staff, etc. Using EMR speeds up the process of patients’ information retrieval, and enhances the exchange of clinical information among health care workers. Moreover, successful implementation of EMR enhances the nurses’ confidence in writing nursing care plans, chronologically tracing the patient’s condition, improves the quality of nursing practice, and increases their satisfaction. The key factor for successful implementation of EMR is readiness, preparation, education, and training of nurses. Inadequate computer skills and lack of workflow-related processes negatively affect the nurses’ satisfaction.
Perspectives
Nurses’ participation in the decision-making process is vital to accept, adopt, and incorporate technology into practice, so their feedback must be considered. Pilot testing is important to identify the potential barriers that impede successful implementation. Enough training and education of nursing staff are necessary to enhance the implementation of EMR.
Mr. Mohammad Jamil Jaber
King Fahad Medical City
Read the Original
This page is a summary of: Nurses’ Views on the Use, Quality, and Satisfaction with Electronic Medical Record in the Outpatient Department at a Tertiary Hospital, The Open Nursing Journal, November 2021, Bentham Science Publishers,
DOI: 10.2174/1874434602115010254.
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