Diagnostics for assessing city-wide sanitation services

What is it about?

The paper presents a set of diagnostic and decision-support tools that, together, can comprehensively assess the state of urban sanitation services as the basis for improving services city-wide.

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Why is it important?

Safe management of urban sanitation services is fundamental to protecting natural water resources and public health. Applying the set of tools can help decision-makers address the complexities affecting the enabling environment and political economy of those services, leading to proposed actions to improve service outcomes and enhance sustainability.