What is it about?
This study explores how students' feedback can help improve teaching quality at a university in Chile, specifically in the Psychology department. We interviewed both teachers and students to understand their views on the feedback process. Key points: 1. Importance of feedback: The study highlights that feedback from students is important for improving teaching methods. Students' opinions help teachers understand what works well and what needs improvement. 2. Interviews conducted: We conducted interviews with a new teacher, an experienced teacher, the head of studies, and a group of five students. These interviews provided insights into how feedback is perceived and used. 3. Positive impact: Teachers generally find student feedback helpful as it guides them on how to enhance their teaching practices. However, there are challenges, such as delays in receiving feedback, which can slow down the improvement process. 4. Need for institutional support: The study suggests that universities should create more opportunities for teachers and students to discuss feedback together. This collaborative approach can lead to better teaching and learning experiences. 5. Continuous improvement: The ultimate goal is to foster a culture of continuous improvement in teaching quality, benefiting both students and teachers.
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Why is it important?
This study has several unique aspects that set it apart: 1. Focus on Psychology department: Unlike many studies that look at general feedback mechanisms, this research specifically examines the Psychology department at the Pontificia Universidad Católica de Valparaíso (PUCV). This focus allows for a detailed understanding of the unique challenges and opportunities within this field. 2. Qualitative approach: The study uses a qualitative case study method, involving semi-structured interviews with a diverse group of participants, including new and experienced teachers, the head of studies, and students. This approach provides rich, in-depth insights into the feedback process. 3. Challenges and recommendations: The research identifies challenges in the current feedback system, such as delays in feedback delivery and the need for more actionable insights. It provides recommendations for creating more agile and inclusive feedback systems that can better support continuous improvement.
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This page is a summary of: STUDENT FEEDBACK ON THE QUALITY OF TEACHING IN HIGHER EDUCATION: THE CASE OF PSYCHOLOGY AT THE PONTIFICIA UNIVERSIDAD CATÓLICA DE VALPARAÍSO, November 2024, IATED Academy, S.L.,
DOI: 10.21125/iceri.2024.1596.
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