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Digital developments at this time provide convenience and are useful for everyone in obtaining the information needed, so that the digital applications provided aim to increase loyalty to the community. By realizing customer loyalty, service providers can gradually commit to improving their services.

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This page is a summary of: The Effect of Usability, Information Quality, and Service Interaction on E-Loyalty Mediated by E-Satisfaction on Hallobumil Application Users, KnE Social Sciences, February 2023, Knowledge E,
DOI: 10.18502/kss.v8i2.12765.
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