What is it about?
The purpose of our study is to examine the manager’s attitudes towards different aspects of kaizen, their commitment to the idea of kaizen, and their attitudes towards the motivation and participation of employees. We use a questionnaire to investigate the attitudes of 124 managers – 62 economists and 62 engineers, from 62 manufacturing companies operating in Serbia.
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Why is it important?
Our results should change the perceptions of managers and contribute to the development of a new approach that involves more active and effective managers’ participation in the kaizen implementation. Our results can also be beneficial to practitioners seeking to implement and use kaizen more efficiently in their companies.
Perspectives
Although our study does not consider the direct impact of a specific economic environment on kaizen implementation, it can be beneficial to companies in emerging and transitioning economies similar to Serbian.
Milan Čupić
University of Kragujevac
Read the Original
This page is a summary of: Managers’ attitudes as a critical success factor of kaizen, E+M Ekonomie a Management, January 2024, Technical University of Liberec,
DOI: 10.15240/tul/001/2024-2-005.
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